IT Support
Information Services (IS) provides a wide range of IT support services for La Trobe staff. We support La Trobe-owned computers and devices, access to applications, systems, and software, as well as a variety of technology services across the University.
Our services include support for infrastructure, applications, hardware and software, mobile devices, wireless connectivity, telephony, and more.
Support is available 24/7. You can browse our online knowledge base for self-service guides and troubleshooting information, or submit a support request to our team at any time.
If you need to speak with us directly, our Service Desk is available by phone from 8:30am to 4:30pm, Monday to Friday. Live chat support is available from 9:00am to 12:00pm and 2:00pm to 4:00pm, Monday to Friday, giving you a range of ways to access support.