While many of us were making the most of a well-earned summer break, three Albury‑Wodonga students were hard at work completing a Work Integrated Learning (WIL) placement with not‑for‑profit community health service, Gateway Health.
Students Prue McKenna, Leah Toman and Libby Brown were given the job of investigating Gateway Health’s client intake processes.
The trio explored four key programs and uncovered several challenges affecting efficiency and client flow. Their insights didn’t just impress staff, they’re also shaping the upcoming La Trobe x Gateway Health: Triage Innovation Sprint this April.
This is the first time a La Trobe student WIL project will directly inform an innovation sprint.
It means every sprint participant – students, industry professionals, academics and community partners – will begin the sprint already equipped with crucial context about the needs of Gateway Health’s diverse clients.
“This is the first time we’ve embedded students WIL program insights into an innovation sprint. Their fresh perspective will ensure that a well‑defined problem statement will guide the sprint,” said Shannon Ryan, Manager Innovation and Entrepreneur Program.
La Trobe students from all disciplines are invited to join the Triage Innovation Sprint and help reimagine how clients experience health services. Whether you’re into problem‑solving, design thinking, teamwork or just want to try something new, your ideas could make a real‑world difference.
Find out more about the Triage Innovation Sprint and how to register.
Pictured L-R: Trent Dean (CEO, Gateway Health), students Leah Toman, Libby Brown, Prue McKenna, and Julia Brown (Stakeholder Engagement Advisor, La Trobe University Albury‑Wodonga).