For online exams due to commence on Friday 5 June, a technical issue has been identified specifically with the invigilation functionality for online exams.
As we have advised recently, technical issues have affected the invigilation functionality for some online exams scheduled for Semester 1 and Term 3.
Most affected online exams have proceeded as unsupervised open-book assessments, while in-person exams continued as planned. If your exam has been affected, you will have received direct advice about what this means for your subject.
Our priority is to ensure you can complete your exams fairly, safely and on time. Please rely on official University communications for the most accurate and up-to-date information.
It is important to note that there has been no cyber incident or breach of the University’s systems. The issue was identified when the University undertook routine testing of a third-party system ahead of the exam period.
We have added more information to our dedicated online exam FAQ.
- Firstly, there are no changes to in-person exams. All in-person exams will continue as planned.
- For online exams due to commence on Friday 5 June, a technical issue has been identified specifically with the invigilation functionality for online exams, and we cannot implement an alternative technical solution at the scale needed in the limited time available.
- Because of this, we will not be able to run online exams as supervised assessments for Semester 1 and Term 3 subjects. This includes any supplementary exams for these subjects.
- Most exams for the upcoming exam period will be unsupervised and ‘open book’, with students able to refer to subject and other materials during the exam. We are currently making adjustments to your exam instructions and guidance materials.
- There will be exceptions for some students where an ‘open book’ exam is not acceptable, for example, because of accreditation requirements.
- In the coming days, every student scheduled to complete an online exam in Semester 1 or Term 3 will receive information on their exam type.
- Most exams will become unsupervised open book assessments, meaning you can refer to your notes, readings, textbooks, the internet and other sources of information during the exam.
- Some exams will be altered in different ways and in accordance with the requirements of particular courses.
- All students will receive an email that outlines the specific adjustments to each online examination as soon as the alterations have been finalised.
- Once you have received your exam information, you will be able to seek further advice if needed.
- Any student needing to sit an online exam must read our unsupervised online exam instructions before the exam.
- The technical issue with the University’s online exam invigilation provider has meant that it was not possible to proceed with invigilated online examinations for Semester 1 and Term 3 subjects.
- Alternative options were assessed but would have caused greater disruption to students scheduled to take online exams.
- We are already working towards a longer-term solution for online exams beyond these teaching periods.
Due to the technical issue, if you’ve previously installed the ‘Proview Proctoring’ browser extension for an online exam, please uninstall it from your device. If you’re not sure if you installed it, follow the instructions below to check.
Steps to uninstall:
- Open Microsoft Edge or Google Chrome.
- Select the three dots in the top-right corner of your browser.
- Select Extensions and then select Manage extensions.
- Find Proview proctoring.
- Select Remove.
- Confirm by selecting Remove again.
For good cyber hygiene, remove any browser extensions you no longer use. Removing the ‘Proview Proctoring’ browser extension will help ensure it no longer has access through your browser.
Contact the Student IT support team if you have any questions about the uninstall process.
- The assessment has changed from a supervised closed book assessment to an unsupervised open book examination, but its purpose remains to assess your understanding and application of knowledge, not just recall.
- You may access subject materials, notes, textbooks, internet sources, and online tools during the exam.
- You must ensure all your work complies with the University’s academic integrity requirements. This means you should not engage in any academic misconduct while completing your examination. This includes cheating, plagiarism and collusion (working with others on an individual task).
- You should only submit work that you have critically reviewed, can justify and explain, and that you fully understand.
- You may use permitted materials while conducting the exam (notes, readings, internet, and tools). These should only be used to support your thinking, not replace it.
- Responses to examination questions should apply directly to the question and interpreted within your own understanding of the learning materials specific to your subject.
- You are responsible for exercising careful judgement when using online tools. This includes verification of accuracy and relevance of outputs and ensuring all material is critically evaluated in terms of the question and the subject matter being assessed.
- Make sure you are in a comfortable, quiet and suitable workspace with reliable internet and access to permitted materials.
- Manage your time effectively, ensuring that you have enough time to complete all questions and to review your responses before submission.
- Before submitting your exam, ensure all work is your own, that you understand your responses and that you are able to justify your responses if required.
We have a range of support services available to students to help you prepare in the lead up to exams.
- Our expert staff in the Library, including the Peer Learning Advisor (PLA) team, can help with exam preparation, study advice and how to get ready on exam day.
- Connect with La Trobe’s Health and Wellbeing Centre or visit our online Wellbeing Hub for more information and connection to our support team.