IT Support, student benefits and savings throughout your education journey at La Trobe

Our dedicated Student IT Support team are here to support you with IT related queries as well as providing you with access to some great benefits, discounts and savings through our strategic partnerships.

Supporting your education success journey

Visit our dedicated Student IT support page which contains information including:

  • Logging into systems such as LMS, Pebblepad, Collaborate and Turnitin
  • Connecting to our wireless network
  • How to keep your account and information secure
  • General and helpful FAQs
  • Contact details should you need to chat with someone in our team and much more.

Contact Student IT Support (SITS)

You can contact Student IT Support (SITS) for assistance with any issues you are experiencing with La Trobe University systems. View our range of FAQs or contact us via one of the below options:

  • Log a support request
  • Call us
  • Visit us (Melbourne (Bundoora) and Bendigo only)
  • Live Chat

Student discounts


Dell regularly offers discounts on selected products including computers, tablets, laptops, electronics, and accessories for both staff and students.

How to access the discount:

  1. Visit the Dell Student Purchase Program website
  2. Enter your student email address to validate and receive your exclusive coupon code
  3. The coupon is redeemable at the Dell Website
  4. Add the desired product to your cart
  5. Apply the code to your cart

For more information, email


Apple Education Pricing is available to current and newly accepted university students, parents buying for university students, and teachers and staff at all levels (quantity limits apply).

The School Locker offers Apple Deals for students and their parents (only available to students with the Student Advantage card).

Contact details are:

You can also visit the Apple Australia Education Store


Students can access Office 365 Education for free which includes Word, Excel, PowerPoint, OneNote, and Microsoft Teams plus additional classroom tools.  Visit the following link to get started Microsoft Office 365

The School Locker offer Microsoft Surface Deals for students and their parents (only available to students with the Student Advantage card).