Are you just getting started in Semester 1 or need some extra support? Our on-campus Welcome Zones will be at the Melbourne (Bundoora) and Bendigo campuses from 16 February to 13 March.
Meet our friendly ASK La Trobe Student Ambassadors who will be available to provide on-the-spot advice and guide you through La Trobe’s systems and processes, from finalising your enrolment to creating your timetable and everything in between.
They’ll be joined by a range of experts from teams like:
- Admissions
- Future Students
- La Trobe College Australia
- Medibank
- Placements
- Student IT Support
I’m interested, where do I find a Welcome Zone?
You can visit our Welcome Zones at the ASK La Trobe Help Zones between 16 February and 13 March at the Melbourne (Bundoora) and Bendigo campuses.
Before you arrive
Make sure your StudentOnLine account is activated so you can connect with staff and ensure you view the New Student Guide.
Bring your laptop: We have a limited number of self-help computers available – bring your own device so we can help you enrol, submit forms, build your timetable and answer any questions on the spot, also assist with bookmarking key systems so you are set to go!
Prefer online support?
If you can’t make it to campus, don’t worry – you can always connect with us via ASK La Trobe’s range of contact options including:
- Ask a Question Online: Submit your enquiry and we’ll get back to you
- LiveChat: Talk with a friendly staff member in real time
- Phone: 1300 528 762 (in Australia) or +61 3 9479 6000 (from overseas)
- Frequently Asked Questions (FAQs): Got a question? Chances are we have a FAQ that can help!
Workshops and support sessions
We recommend registering for an online New to La Trobe: Essential Information Workshop.
Learn about subject selection, enrolment, academic skills and goal setting. Available until classes start and recommended for all students.
International students: Join International Student Support Sessions covering safe travel and settling in. Access sessions via the Orientation Planner.
Enrol in your subjects now
Make sure you’re enrolled as soon as possible so that you can get your timetable sorted.
Resources to help you
We have plenty of on-demand resources available. These include:
- Ready, Set, La Trobe – short videos covering all the hot topics such as activating your account, password resets, enrolment and more
- Study Plan Guides – to help visualise your course enrolment
- Orientation resources – available all year