Governance and engagement

Governance and community engagement are essential to facilitating prosperous and sustainable cities, but can also become politicised.

This theme will examine how governance can be improved within the smart cities context. It will focus on issues of accountability and transparency regarding government, industry and community partnerships. In particular, this theme will explore new forms of community participation in decision-making about urban issues.

Data can be obtained from existing and new data sources that are yet to be developed and used to provide information for decision-making.

The scope is immense and covers areas such as research, planning, economic development, intelligent city services, comprehensive asset management, targeted service delivery and more responsive community safety.


We are eager to work with people and organisations on research that fits this theme. Some possible research examples might be:

  • how can new technologies be used to collect, share and analyse data for better decision-making amongst different government agencies? And how should these processes be regulated, managed and costed?
  • how do institutional structures, systems, and cultures affect the introduction, development and implementation of E-governance? And who benefits or is excluded from these digital processes?
  • to what extent do new technologies change who, when, how and why citizens engage on local, regional and national issues, and the level of influence they can have?
  • how can co-design processes of e-governance tools and services improve outcomes for agencies delivering services, and for different cohorts of citizens?

If you have an idea for research and want to be a part of our network, contact us with your ideas.


We are able to undertake work for organisations and governments. Talk to us about how we can help you. Some examples include:

  • identifying opportunities for co-design and co-development of digital tools in e-governance
  • testing the extent and effectiveness of new types of digital service delivery
  • using digital technologies to trial different forms of community engagement
  • evaluation of participatory forms of governance in decision making with regards to smart technologies
  • audits of citizen engagement in smart cities programs.

Research partners

La Trobe Academics

You can download the complete file of one-page profiles for La Trobe Academics here [PDF 1.3MB]

Indian Institute of Technology (IIT) Kanpur Academics

You can download the complete file of one-page profiles for IIT Kanpur Academics here [PDF 1.1MB]

Birla Institute of Technology and Science (BITS) Pilani Academics

You can download the complete file of one-page profiles for BITS Pilani Academics here [PDF 1.3MB]