Living safely in Victoria and Australia

We value your safety and security and encourage you to read this section carefully. Staff at La Trobe International are happy to answer queries and assist you to have a safe and enjoyable time in Victoria.


George Think Before, an international student studying in AustraliaThink Before: A Student Safety Initiative 

We would like you to meet George; he is an international student studying in Australia. George is the face of the international student safety campaign called Think Before. He stars in his very own series of animated videos and can speak 14 languages. Visit his website for comprehensive information on international student safety in Australia.

We recommend you carry with you the blue credit-card-sized International Student Pocket Guide, provided in your Welcome Pack or available from La Trobe International (LTI).

Security and emergency situations

In an emergency in Australia, dial 000 from any phone for fire, police or ambulance services.  The Triple Zero (000) service is the quickest way to get the right emergency service to help you. It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situations ONLY. Emergency 000 lines should not be used for general medical assistance. You may also dial 112 from mobile phones which will override key locks on mobile phones and therefore save time. When the operator answers, please give them the following essential information:

  • type of emergency (fire, police, or ambulance needed)
  • your house number/location
  • street name and nearest cross street
  • suburb
  • state
  • Melways reference (if known).

Emergency on campus

  • Campus security 03 9479 2222
  • After-hours security escort 03 9479 2012
  • Emergency hotline 1800 800 613 (number for on-campus problems from public or mobile phone - free call)
  • Campus security 03 5444 7999
  • Emergency extension 8999 or 7999
  • Free call 1800 077 043
  • Campus security 02 6024 8222
  • 24-hour mobile service 0418 459 324
  • If no answer, dial national emergency 000
  • 03 5820 8600
  • 03 5825 3178 (after-hours)

Internal: extension 4099 (9am - 5pm)

External: 03 5022 7855 (24-hour service)

Your health insurance provider can also provide helpful information if you are unsure who to call. OSHC by Allianz Global Assistance provides 24-hour emergency assistance at telephone 1800 814 781.