Credit points: 15

Subject outline

In this subject, students will be taught key business concepts as they relate to veterinary practice management in the areas of human, physical and resources management. During their work integrated learning placement, students will apply theoretical concepts into practice. They will assist experienced nurses and veterinarians with stock management, care and maintenance of physical resources, and routine financial resources management. Students will learn appropriate professional communication techniques, including methods of conflict resolution, so as to aid in the management of a veterinary practice.

SchoolLife Sciences

Credit points15

Subject Co-ordinatorDilhani Premaratna

Available to Study Abroad/Exchange StudentsNo

Subject year levelYear Level 2 - UG

Available as ElectiveNo

Learning ActivitiesN/A

Capstone subjectNo

Subject particulars

Subject rules

Prerequisites Must be admitted in the Bachelor of Veterinary Nursing (SBVN)


Incompatible subjectsN/A

Equivalent subjectsN/A

Quota Management StrategyN/A

Quota-conditions or rulesN/A

Special conditionsN/A

Minimum credit point requirementN/A

Assumed knowledgeN/A

Learning resources

Managing a Veterinary Practice

Resource TypeBook

Resource RequirementPrescribed

AuthorJevring-Back, C & Back, E


Edition/Volume2nd Ed

PublisherSaunders Elsevier


Chapter/article titleN/A



Other descriptionN/A

Source locationN/A

Career Ready


Work-based learningYes

Self sourced or Uni sourced
Uni Sourced

Entire subject or partial subjectPartial subject

Total hours/days required24 hours

Location of WBL activity (region)Domestic - metro

WBL addtional requirementsDuring COVID - virtual WBL placements are being used to assist students to achieve ILOs safely where possible.

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Identify relevant legislation and protocols that apply to the management of veterinary practices
02. Develop plans for the sustainable and compliant management of the physical, human and financial resources elements of a veterinary practice
03. Manage and lead others in the workplace to work as a team, using a problem solving, empathetic and professional approach
04. Create an instructional guide for veterinary team members as a resource for undertaking a range of practice management tasks

Subject options

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Start date between: and    Key dates

Epping (Melbourne Polytechnic), 2021, Semester 1, Blended


Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorDimuthu Wijesinghe

Class requirements

Placement - Off SiteWeek: 10 - 22
One 2.00 hours placement - off site per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.
WIL Placement

Unscheduled Online ClassWeek: 10 - 22
One 1.00 hour unscheduled online class per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
Delivered as reading material, quizzes, video clips.

WorkShopWeek: 10 - 22
One 3.00 hours workshop per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.


Assessment elementCommentsCategoryContributionHurdle% ILO*

10 x 5 min pre-workshop online quizzes (850-words equivalent) 2% each Weeks 2 - 12

N/AQuizzesIndividualNo20 SILO1, SILO2

Stock Management Instructional Guide (800-words equivalent)Students to develop an instructional guide for stock management for a veterinary clinic.

N/AOtherIndividualNo15 SILO2, SILO4

12-minute Team oral presentation and team written plan(1200 words equivalent total/student)Team of 4 studentsCreate a plan for a key area of practice management for a veterinary clinicTeam Oral presentation = 15%, 3 minutes/ member, 600 words equivalent/person;Team Practice Management plan = 15%, 600 words equivalent/person.

N/AOral presentationGroupNo30 SILO1, SILO2

Personnel Management Role Play Assessment and Reflective Report (1400 words equivalent total)Students assume a veterinary practice management role in a one on one role play. (15%, 10 minutes/student, 600 words equivalent) Reflective Report - student reflects upon their interactions and choices in the role play. (20%, 800 words).

N/AReportIndividualNo35 SILO1, SILO3