THE SERVICE USER PERSPECTIVE IN HEALTH CARE

PHE5SUP

2021

Credit points: 15

Subject outline

In this subject, students focus on the development and implementation of client-centred services for people with disability or chronic illness. Students are given the opportunity to explore disability and chronic illness from the perspective of the person with the disability or chronic illness and how this perspective can be reflected in effective support services. Content is organised into three modules: (i) client related psychological and social dimensions of disability and chronic illness, and their relationship to effective service provision, (ii) self-management models of service delivery: theoretical approaches, strategies and interventions which facilitate involvement of the person in the management of their own condition, and (iii) the service user as a consumer: models and strategies regarding service user participation in health service planning and delivery. This subject is available only in distance education mode.

SchoolPsychology and Public Health

Credit points15

Subject Co-ordinatorPam Draganovic

Available to Study Abroad/Exchange StudentsYes

Subject year levelYear Level 5 - Masters

Available as ElectiveYes

Learning ActivitiesN/A

Capstone subjectNo

Subject particulars

Subject rules

PrerequisitesN/A

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Quota Management StrategyN/A

Quota-conditions or rulesN/A

Special conditionsOffered subject to sufficient enrolment.

Minimum credit point requirementN/A

Assumed knowledgeN/A

Learning resources

The chronic disease self-management course: leader's manual

Resource TypeBook

Resource RequirementRecommended

AuthorLorig, K, Gonzales, V and Laurnet, D

Year1997

Edition/VolumeN/A

PublisherSTANFORD UNIVERSITY PRESS, PAO ALTO

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

The psychological and social impact of disability

Resource TypeBook

Resource RequirementRecommended

AuthorMarinelli, R and Dell Orto, A

Year1999

Edition/VolumeN/A

PublisherSPRINGER, NEW YORK

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

Career Ready

Career-focusedNo

Work-based learningNo

Self sourced or Uni sourcedN/A

Entire subject or partial subjectN/A

Total hours/days requiredN/A

Location of WBL activity (region)N/A

WBL addtional requirementsN/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Apply an advanced and specialised body of conceptual, theoretical and practical knowledge to the rehabilitation counselling environment in recognition of a changing health care environment
02. Research and assess how the concept of adjustment to chronic conditions and a client's coping style and attitudes can impact on behaviour in rehabilitation settings and demonstrate the capacity to be able to use this knowledge to provide more effective practice, i.e. client-centred services, in these settings
03. Solve complex problems by analysing how social support can impact on behaviour in rehabilitation settings and demonstrate a capacity to undertake a social support needs assessment
04. Research and assess how the concept of personal control can impact on behaviour in rehabilitation settings and demonstrate the capacity to be able to use this knowledge to provide more effective client-centred services in these settings
05. Undertake reflective practice by analysing and applying contemporary theories, concepts and practices for service user involvement.

Subject options

Select to view your study options…

Start date between: and    Key dates

City Campus, 2021, Semester 2, Blended

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorPam Draganovic

Class requirements

WorkShopWeek: 30 - 42
Two 1.00 day workshop per study period on weekdays during the day from week 30 to week 42 and delivered via blended.
These two workshops will be delivered face to face at the city campus

Assessments

Assessment elementCommentsCategoryContributionHurdle% ILO*

one 2,500-word essay

N/AOtherIndividualNo50 SILO1, SILO2, SILO3, SILO4, SILO5

submission of notebook containing responses to directed activities (equivalent to 2,000 words)

N/AOtherIndividualNo50 SILO1, SILO2, SILO3, SILO4, SILO5

On-Line, 2021, Semester 2, Online

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorPam Draganovic

Class requirements

WorkShopWeek: 30 - 42
Two 1.00 day workshop per study period on weekdays during the day from week 30 to week 42 and delivered via online.
These two sessions will be taught via zoom

Assessments

Assessment elementCommentsCategoryContributionHurdle% ILO*

one 2,500-word essay

N/AOtherIndividualNo50 SILO1, SILO2, SILO3, SILO4, SILO5

submission of notebook containing responses to directed activities (equivalent to 2,000 words)

N/AOtherIndividualNo50 SILO1, SILO2, SILO3, SILO4, SILO5