Credit points: 15

Subject outline

In this subject, you will examine the strategic decisions, actions and leadership that determine the success of health service organisations. To achieve this, you will focus on the health care system and organisations from the strategic planning and management viewpoint, as well as covering marketing fundamentals and key components of operations management and research essential for decision analysis. Major issues and trends with an impact on the strategic and operations management of health services organisations will be discussed. This subject is designed for you to use much of the material previously covered in other subjects, as well as healthcare management experience to further develop the skills to deal with real life strategic and operational situations. Practical health services management problems relating to strategic planning and management, marketing and operations management are addressed through group projects and exercises.

SchoolPsychology and Public Health

Credit points15

Subject Co-ordinatorHanan Khalil

Available to Study Abroad/Exchange StudentsYes

Subject year levelYear Level 5 - Masters

Available as ElectiveYes

Learning ActivitiesStructured learning via lectures, pre lecture videos, online and or in-class activities utilizing flipped learning, discussion blogs.

Capstone subjectNo

Subject particulars

Subject rules



Incompatible subjectsCPH5HSO

Equivalent subjectsN/A

Quota Management StrategyN/A

Quota-conditions or rulesN/A

Special conditionsStudents must have sufficient internet capacity to run Zoom using a laptop computer equipped with camera and microphone. Overseas students must note that classes are scheduled at Australian Eastern Standard Time or Australian Eastern Standard Daylight time (depending on time of year.)

Minimum credit point requirementN/A

Assumed knowledgeSubject delivered in English, Ability to use a computer in an online environment, Basic function knowledge of spreadsheet programs such as MS Excel.

Learning resources

Lean for Dummies

Resource TypeBook

Resource RequirementRecommended

AuthorSayer, NJ & Williams B





Chapter/article titleN/A



Other descriptionN/A

Source locationN/A

Leading and Managing Health Services. An Australasian Perspective

Resource TypeBook

Resource RequirementRecommended

AuthorDAY G.E and Leggat S.G





Chapter/article titleN/A



Other descriptionN/A

Source locationN/A

Career Ready


Work-based learningNo

Self sourced or Uni sourcedN/A

Entire subject or partial subjectN/A

Total hours/days requiredN/A

Location of WBL activity (region)N/A

WBL addtional requirementsN/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Develop, implement and evaluate a strategic plan for a service, department or organisation.
02. Evaluate and recommend appropriate operations management tools and techniques for use in your organisation and plan for implementation.
03. Adapt marketing tools and techniques to the health care sector to improve planning and delivery of health care services.

Subject options

Select to view your study options…

Start date between: and    Key dates

On-Line, 2021, LTU Term 3, Online


Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorHanan Khalil

Class requirements

Lecture/WorkshopWeek: 17 - 23
Three 2.00 hours lecture/workshop every two weeks on weekdays at night from week 17 to week 23 and delivered via online.


Assessment elementCommentsCategoryContributionHurdle% ILO*

A total of five blog entries words equivalent to 2,500 words

N/AOtherCombinedNo50 SILO1, SILO2, SILO3

One 2,500 word written assignment

N/AAssignmentIndividualNo50 SILO1, SILO2, SILO3