HEALTH MANAGEMENT STRATEGY AND OPERATIONS

PHE5HSO

Not currently offered

Credit points: 15

Subject outline

In this subject students examine the strategic decisions, actions and leadership that determine the success of health service organisations. To achieve this, students will focus on the health care system and organisations from the strategic planning and management viewpoint, as well as covering marketing fundamentals and key components of operations management and research essential for decision analysis. Major issues and trends with an impact on the strategic and operations management of health services organisations will be discussed. This subject is designed for the student to use much of the material previously covered in other subjects, as well as healthcare management experience to further develop the skills to deal with real life strategic and operational situations. Practical health services management problems relating to strategic planning and management, marketing and operations management are addressed through group projects and exercises.

SchoolPsychology and Public Health

Credit points15

Subject Co-ordinatorHanan Khalil

Available to Study Abroad/Exchange StudentsYes

Subject year levelYear Level 5 - Masters

Available as ElectiveNo

Learning ActivitiesN/A

Capstone subjectNo

Subject particulars

Subject rules

PrerequisitesPHE5HOR

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Quota Management StrategyN/A

Quota-conditions or rulesN/A

Special conditionsOffered subject to sufficient enrolment numbers.

Minimum credit point requirementN/A

Assumed knowledgeN/A

Readings

Principles of service marketing.

Resource TypePrereading

Resource RequirementN/A

AuthorPalmer, A.

Year2014

Edition/VolumeN/A

PublisherMCGRAW HILL.

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

Leading and Managing Health Services

Resource TypeRecommended

Resource RequirementN/A

AuthorDay GE & Leggat SG

Year2015

Edition/VolumeN/A

PublisherCambridge

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

PHE4HSO subject manual.

Resource TypeRecommended

Resource RequirementN/A

AuthorLeggat, S

Year2015

Edition/VolumeN/A

PublisherLATROBE UNIVERSITY

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

The strategic health care manager.

Resource TypePrereading

Resource RequirementN/A

AuthorStevens, G.

Year1991

Edition/VolumeN/A

PublisherJOSSEY BASS.

ISBNN/A

Chapter/article titleN/A

Chapter/issueN/A

URLN/A

Other descriptionN/A

Source locationN/A

Career Ready

Career-focusedNo

Work-based learningNo

Self sourced or Uni sourcedN/A

Entire subject or partial subjectN/A

Total hours/days requiredN/A

Location of WBL activity (region)N/A

WBL addtional requirementsN/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Develop, implement and evaluate a strategic plan for a service, department or organisation.
02. Adapt marketing tools and techniques to the health care sector to improve planning and delivery of health care services.
03. Complete a process or value stream map to critically analyse a relevant service and make recommendations for improvement.
04. Evaluate and recommend appropriate operations management tools and techniques for use in your organisation and plan for implementation.

Subject options

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Subject not currently offered - Subject options not available.