COMMUNICATION SKILLS IN HEALTHCARE

PHE3COS

2021

Credit points: 15

Subject outline

In this subject students will be provided with a strong foundation in the principles, methods and application of communication skills required in a variety of healthcare settings. Students will be able to identify and differentiate between a range of counselling and communication skills, and will be able to successfully apply the appropriate skills to a number of simulated cases. The subject will provide an introduction to communication requirements specific to healthcare, and it is expected that students will integrate these skills in the classroom and during concurrent and future industry placements.

SchoolLa Trobe Rural Health School

Credit points15

Subject Co-ordinatorElena Wilson

Available to Study Abroad/Exchange StudentsYes

Subject year levelYear Level 3 - UG

Available as ElectiveYes

Learning ActivitiesN/A

Capstone subjectNo

Subject particulars

Subject rules

Prerequisites Must be admitted in one of the following course codes: HBHS or HBHSB and must have passed PHE1SDH and PHE1IDH OR must be admitted in one of the following course codes: HZPPNB or HZPPHB or HZHSOB or HZHPDB or HZHSSB or HBPHPB or EVEDB or HHPPB or ABABU and no other prerequisite apply. All other students require Subject Coordinator's approval

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Quota Management StrategyN/A

Quota-conditions or rulesN/A

Special conditionsN/A

Minimum credit point requirementN/A

Assumed knowledgeN/A

Career Ready

Career-focusedNo

Work-based learningNo

Self sourced or Uni sourcedN/A

Entire subject or partial subjectN/A

Total hours/days requiredN/A

Location of WBL activity (region)N/A

WBL addtional requirementsN/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Apply a number of communication and counselling techniques.
02. Communicate assimilated health information clearly and appropriately to different population groups.
03. Negotiate crisis interventions effectively using advanced verbal and non-verbal communication strategies.
04. Competently employ an empathetic approach while conveying life altering information to both individuals and groups.
05. Identify and critically discuss barriers to successful communication, to formulate plans to overcome them in diverse healthcare settings.

Subject options

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Start date between: and    Key dates

Bendigo, 2021, Semester 1, Blended

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorElena Wilson

Class requirements

LectureWeek: 10 - 22
One 1.00 hour lecture per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
One 1-hour lecture per week. Students should view the Lecture prior to attending the scheduled topic Tutorial.

TutorialWeek: 10 - 22
One 2.00 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other).

Assessments

Assessment elementCommentsCategoryContributionHurdle% ILO*

Recording of challenging communications scenario (750-words equivalent)

N/AOtherIndividualNo30 SILO1, SILO2, SILO3, SILO4, SILO5

Online quiz (1,000-words)

N/AQuizzesIndividualNo30 SILO5

Progressive journaling activity - six entries, 400-words each (total 2,400-words equivalent)

N/AOtherIndividualNo40 SILO2, SILO4, SILO5

Melbourne (Bundoora), 2021, Semester 1, Blended

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Subject Instance Co-ordinatorMelanie Tassos

Class requirements

LectureWeek: 10 - 22
One 1.00 hour lecture per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
One 1-hour lecture per week. Students should view the Lecture prior to attending the scheduled topic Tutorial.

TutorialWeek: 10 - 22
One 2.00 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other).

Assessments

Assessment elementCommentsCategoryContributionHurdle% ILO*

Recording of challenging communications scenario (750-words equivalent)

N/AOtherIndividualNo30 SILO1, SILO2, SILO3, SILO4, SILO5

Online quiz (1,000-words)

N/AQuizzesIndividualNo30 SILO5

Progressive journaling activity - six entries, 400-words each (total 2,400-words equivalent)

N/AOtherIndividualNo40 SILO2, SILO4, SILO5