VETERINARY PRACTICE MANAGEMENT

VET2PRM

2020

Credit points: 15

Subject outline

In this subject, students will be taught key business concepts as they relate to veterinary practice management in the areas of human, physical and resources management. During their work integrated learning placement, students will apply theoretical concepts into practice. They will assist experienced nurses and veterinarians with stock management, care and maintenance of physical resources, and routine financial resources management. Students will learn appropriate professional communication techniques, including methods of conflict resolution, so as to aid in the management of a veterinary practice.

School: Life Sciences (Pre 2022)

Credit points: 15

Subject Co-ordinator: Dilhani Premaratna

Available to Study Abroad/Exchange Students: No

Subject year level: Year Level 2 - UG

Available as Elective: No

Learning Activities: N/A

Capstone subject: No

Subject particulars

Subject rules

Prerequisites: Must be admitted in the Bachelor of Veterinary Nursing (SBVN)

Co-requisites: N/A

Incompatible subjects: N/A

Equivalent subjects: N/A

Quota Management Strategy: N/A

Quota-conditions or rules: N/A

Special conditions: N/A

Minimum credit point requirement: N/A

Assumed knowledge: N/A

Learning resources

Managing a Veterinary Practice

Resource Type: Book

Resource Requirement: Prescribed

Author: Jevring-Back, C & Back, E

Year: 2006

Edition/Volume: 2nd Ed

Publisher: Saunders Elsevier

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

Career Ready

Career-focused: Yes

Work-based learning: Yes

Self sourced or Uni sourced:
Uni Sourced

Entire subject or partial subject: Partial subject

Total hours/days required: 24 hours

Location of WBL activity (region): Domestic - metro

WBL addtional requirements: N/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Identify relevant legislation and protocols that apply to the management of veterinary practices
02. Develop plans for the sustainable and compliant management of the physical, human and financial resources elements of a veterinary practice
03. Manage and lead others in the workplace to work as a team, using a problem solving, empathetic and professional approach
04. Create an instructional guide for veterinary team members as a resource for undertaking a range of practice management tasks

Epping (Melbourne Polytechnic), 2020, Semester 1, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Dilhani Premaratna

Class requirements

Placement - Off SiteWeek: 10 - 22
One 2.00 hours placement - off site per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.
WIL Placement

Unscheduled Online ClassWeek: 10 - 22
One 1.00 hour unscheduled online class per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
Delivered as reading material, quizzes, video clips.

WorkShopWeek: 10 - 22
One 3.00 hours workshop per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

10 x 5 min pre-workshop online quizzes (850-words equivalent)2% eachWeeks 2 - 12

N/AN/AN/ANo20SILO1, SILO2

Stock Management Instructional Guide (800-words equivalent)Students to develop an instructional guide for stock management for a veterinary clinic.

N/AN/AN/ANo15SILO2, SILO4

12-minute Team oral presentation and team written plan(1200 words equivalent total/student)Team of 4 studentsCreate a plan for a key area of practice management for a veterinary clinicTeam Oral presentation = 15%, 3 minutes/ member, 600 words equivalent/person;Team Practice Management plan = 15%, 600 words equivalent/person.

N/AN/AN/ANo30SILO1, SILO2

Personnel Management Role Play Assessment and Reflective Report (1400 words equivalent total)Students assume a veterinary practice management role in a one on one role play. (15%, 10 minutes/student, 600 words equivalent)Reflective Report - student reflects upon their interactions and choices in the role play. (20%, 800 words).

N/AN/AN/ANo35SILO1, SILO3