Students > Your course > Subject search > Past Year Subject Details

COMMUNICATION FOR THE VETERINARY TEAM

VET1CVT

2020

Credit points: 15

Subject outline

This subject introduces students to effective human communication techniques, strategies and their application in a veterinary and global context. Students will learn personal cognitive and coping skills to help them appropriately respond to a range of authentic professional workplace situations in a professional, ethical, caring and empathetic manner. The role of communication in supporting the wellness of all stakeholders in veterinary care is considered. Students will practice and critically review communication methods through the extensive use of role play scenarios, including the development of skills to interact sensitively and effectively with a range of people and in diverse cultural contexts. During placement, students will observe and, under supervision, begin to assist with a broad range of veterinary team communication requirements including, for example, client consultations, patient handover rounds, and patient record keeping.

School: Life Sciences (Pre 2022)

Credit points: 15

Subject Co-ordinator: Dilhani Premaratna

Available to Study Abroad/Exchange Students: No

Subject year level: Year Level 1 - UG

Available as Elective: No

Learning Activities: N/A

Capstone subject: No

Subject particulars

Subject rules

Prerequisites: Must be admitted in the Bachelor of Veterinary Nursing (SBVN)

Co-requisites: N/A

Incompatible subjects: N/A

Equivalent subjects: N/A

Quota Management Strategy: N/A

Quota-conditions or rules: N/A

Special conditions: N/A

Minimum credit point requirement: N/A

Assumed knowledge: N/A

Learning resources

Handbook of veterinary communication skills

Resource Type: Book

Resource Requirement: Prescribed

Author: Wiley-Blackwell

Year: N/A

Edition/Volume: N/A

Publisher: Chirchester

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

101 Communication skills for veterinary teams

Resource Type: Book

Resource Requirement: Recommended

Author: Myers, W

Year: 2014

Edition/Volume: N/A

Publisher: Communication Solutions for Veterinarians

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

Career Ready

Career-focused: Yes

Work-based learning: Yes

Self sourced or Uni sourced:
Uni Sourced

Entire subject or partial subject: Partial subject

Total hours/days required: 38 hours

Location of WBL activity (region): Domestic - metro

WBL addtional requirements: N/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

COMMUNICATION - Communicating and Influencing
COMMUNICATION - Cultural Intelligence and Global Perspective
COMMUNICATION - Digital Capability
PERSONAL AND PROFESSIONAL - Ethical and Social Responsibility

Intended Learning Outcomes

01. Use appropriate communication styles and approaches according to the circumstances and needs of clients, paying special consideration to cultural context, diversity and the human-animal bond
02. Recognise and respond appropriately to people in distress
03. Communicate in an ethical, professional, empathic and effective manner with clients in a range of veterinary nursing practice contexts
04. Communicate effectively with colleagues in veterinary nursing contexts, including situations involving collaboration in groups and working with managers/supervisors.
05. Reflect upon one's own internal self-communication during and following challenging experiences whilst on placement.
06. Recognise and respond to the educational needs of others in a veterinary nursing practice context

Epping (Melbourne Polytechnic), 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Dilhani Premaratna

Class requirements

Placement - Off SiteWeek: 31 - 43
One 3.00 hours placement - off site per week on weekdays during the day from week 31 to week 43 and delivered via blended.
WIL placement

Unscheduled Online ClassWeek: 31 - 43
One 1.00 hour unscheduled online class per week on any day including weekend during the day from week 31 to week 43 and delivered via online.
Delivered as reading material, quizzes, video clips.

WorkShopWeek: 31 - 43
One 3.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via blended.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

10 x 5 min Pre-workshop online Quizzes (850-words equivalent)2% eachWeeks 2-12

N/AN/AN/ANo20SILO1, SILO3, SILO4, SILO6

1 x 10-min Role Play (1,000-words equivalent)Individual exercise10 minutes role playRole play a range of veterinary nursing communication scenarios, including challenging situations with both clients and colleagues. (Effective global citizenship will be assessed as part of the role play, where students will be expected to be aware and sensitive to people's belief systems and cultural background. 5% is directly related to global citizenship.)

N/AN/AN/ANo15SILO1, SILO2, SILO3, SILO4, SILO6

Team online global communication project (1,200-words equivalent per student)In groups students create on-line material (e.g. website) for clients on an emotionally and culturally challenging area (e.g. grief). Students are assessed on identifying the different global, cultural and belief systems and the ability to convey diverse perspectives on the topic.

N/AN/AN/ANo30SILO1, SILO2, SILO3, SILO6

Reflective Placement Journal (1,400-words equivalent)Students to critically reflect upon three varied challenging communication scenarios that they experienced whilst on clinical placement. (Global citizenship - One scenario is to be chosen where diversity of values, perspectives or background required the demonstration of a sensitive and empathic approach to reach a positive outcome. Students will reflect on how their personal communication skills impacted.

N/AN/AN/ANo35SILO1, SILO2, SILO3, SILO4, SILO5