ths2tcr computer reservation systems
COMPUTER RESERVATION SYSTEMS
THS2TCR
2020
Credit points: 15
Subject outline
This subject provides training in reservations and ticketing procedures for the travel industry including an understanding of automated processes and front office reservations. You will learn to use two different computer reservations systems and need to enrol in both classes. Class 1 introduces you to the Global Reservation Systems Component, Galileo. The subject delivers vocational skills in operating and managing global reservations and ticketing systems. The class also provides you with a conceptual understanding of how the process works to maintain the information needed by travellers, travel retailers, travel operators and destination managers. An industry-recognised certificate will be issued upon successful completion. Class 2 introduces you to the Micros computer system, Opera, at an introductory level over 6 weeks. You will achieve a basic understanding of how hotel reservation databases work through a self-guided training manual. This software is internationally-recognised and gives insights into front office and night audit procedures.
SchoolLa Trobe Business School
Credit points15
Subject Co-ordinatorPaul Strickland
Available to Study Abroad/Exchange StudentsYes
Subject year levelYear Level 2 - UG
Available as ElectiveNo
Learning ActivitiesN/A
Capstone subjectNo
Subject particulars
Subject rules
PrerequisitesTHS1THE
Co-requisitesN/A
Incompatible subjectsN/A
Equivalent subjectsN/A
Quota Management StrategyN/A
Quota-conditions or rulesN/A
Special conditionsN/A
Minimum credit point requirementN/A
Assumed knowledgeN/A
Learning resources
Department of Marketing, Tourism and Hospitality
Resource TypeBook
Resource RequirementPrescribed
AuthorGalileo Training Manual
Year2016
Edition/VolumeN/A
PublisherLA TROBE UNIVERSITY
ISBNN/A
Chapter/article titleN/A
Chapter/issueN/A
URLN/A
Other descriptionN/A
Source locationN/A
Career Ready
Career-focusedNo
Work-based learningNo
Self sourced or Uni sourcedN/A
Entire subject or partial subjectN/A
Total hours/days requiredN/A
Location of WBL activity (region)N/A
WBL addtional requirementsN/A
Graduate capabilities & intended learning outcomes
Graduate Capabilities
Intended Learning Outcomes
Subject options
Select to view your study options…
Melbourne (Bundoora), 2020, Semester 2, Day
Overview
Online enrolmentYes
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorPaul Strickland
Class requirements
Computer LaboratoryWeek: 31 - 36
One 2.00 hours computer laboratory per week on weekdays during the day from week 31 to week 36 and delivered via face-to-face.
Software can be accessed either on or off campus
Computer LaboratoryWeek: 31 - 43
One 3.00 hours computer laboratory per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
Software can be accessed either on or off campus
Assessments
| Assessment element | Category | Contribution | Hurdle | % | ILO* |
|---|---|---|---|---|---|
| One 2-hour final examination using Galileo Students must achieve 80% or above to receive an industry accreditation and certificate. Students may still pass the subject if 80% if not achieved on the final examination however they will not receive industry accreditation. | N/A | N/A | No | 80 | SILO2 |
| Weekly seminar assessment exercises using Galileo Students must complete weekly tasks. Students have greater likelihood of passing by attending all assessment exercises on a weekly basis. | N/A | N/A | No | 5 | SILO1 |
| One 1-hour final test using Galileo Students must attempt the final test. Assessment is based on retrieving information from the Galileo database. | N/A | N/A | No | 5 | SILO3 |
| One 1-hour final test using OPERA This computer laboratory is only taught for 6 weeks. Assessment is based on retrieving information from the OPERA database. | N/A | N/A | No | 10 | SILO4 |
Singapore (SIM), 2020, Semester 2, Day
Overview
Online enrolmentYes
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorPaul Strickland
Class requirements
Computer LaboratoryWeek: 31 - 43
Five 6.00 hours computer laboratory other recurrence during the day from week 31 to week 43 and delivered via face-to-face.
Computer LaboratoryWeek: 31 - 43
Five 3.00 hours computer laboratory other recurrence during the day from week 31 to week 43 and delivered via face-to-face.
Assessments
| Assessment element | Category | Contribution | Hurdle | % | ILO* |
|---|---|---|---|---|---|
| One 2-hour final examination using Galileo Students must achieve 80% or above to receive an industry accreditation and certificate. Students may still pass the subject if 80% if not achieved on the final examination however they will not receive industry accreditation. | N/A | N/A | No | 80 | SILO2 |
| Weekly seminar assessment exercises using Galileo Students must complete weekly tasks. Students have greater likelihood of passing by attending all assessment exercises on a weekly basis. | N/A | N/A | No | 5 | SILO1 |
| One 1-hour final test using Galileo Students must attempt the final test. Assessment is based on retrieving information from the Galileo database. | N/A | N/A | No | 5 | SILO3 |
| One 1-hour final test using OPERA This computer laboratory is only taught for 6 weeks. Assessment is based on retrieving information from the OPERA database. | N/A | N/A | No | 10 | SILO4 |