swp1wsv community services workplace support
COMMUNITY SERVICES WORKPLACE SUPPORT
SWP1WSV
2020
Credit points: 15
Subject outline
In this subject students acquire the basic skills and knowledge required to monitor and support Community Services workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. Students are introduced to the skills involved in facilitating structured debriefing sessions for colleagues who experience incidents with the potential to adversely impact their health and wellbeing. Knowledge gained in this unit applies to leadership or management roles where individuals provide peer-to-peer support and refer colleagues to specialised support services consistent with organisation guidelines.
SchoolAllied Heath, Human Services & Sport
Credit points15
Subject Co-ordinatorSuzie Cowan
Available to Study Abroad/Exchange StudentsNo
Subject year levelYear Level 1 - UG
Available as ElectiveNo
Learning ActivitiesN/A
Capstone subjectNo
Subject particulars
Subject rules
Prerequisites Students must be admitted in one of the following course codes: HBCSW, HBCSB, HBCS, HBCSD, HBCSM, HBCSS
Co-requisitesN/A
Incompatible subjectsN/A
Equivalent subjectsN/A
Quota Management StrategyN/A
Quota-conditions or rulesN/A
Special conditionsN/A
Minimum credit point requirementN/A
Assumed knowledgeN/A
Learning resources
Assessment and Report Writing in the Human Services
Resource TypeBook
Resource RequirementRecommended
AuthorHelen Cleak
Year2009
Edition/VolumeN/A
PublisherCengage Learning, South Melbourne
ISBNN/A
Chapter/article titleN/A
Chapter/issueN/A
URLN/A
Other descriptionN/A
Source locationN/A
Career Ready
Career-focusedNo
Work-based learningNo
Self sourced or Uni sourcedN/A
Entire subject or partial subjectN/A
Total hours/days requiredN/A
Location of WBL activity (region)N/A
WBL addtional requirementsN/A
Graduate capabilities & intended learning outcomes
Graduate Capabilities
Intended Learning Outcomes
Subject options
Select to view your study options…
Bendigo (Kangan Institute), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Eight 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Dandenong (Chisholm Institute), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Frankston (Chisholm Institute), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Mildura (Suni TAFE), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Shepparton (GOTAFE), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Wodonga (Wodonga TAFE), 2020, Week 07-28, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 7 - 28
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Bendigo (Kangan Institute), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Eight 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Dandenong (Chisholm Institute), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Frankston (Chisholm Institute), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Mildura (Suni TAFE), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Shepparton (GOTAFE), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |
Wodonga (Wodonga TAFE), 2020, Week 27-52, Day
Overview
Online enrolmentNo
Maximum enrolment sizeN/A
Subject Instance Co-ordinatorSuzie Cowan
Class requirements
Lecture/WorkshopWeek: 27 - 52
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.
Assessments
Assessment element | Category | Contribution | Hurdle | % | ILO* |
---|---|---|---|---|---|
Class presentation - Case Study (short oral) 10-15mins (1500 words equivalent) Individual presentation of service- requirements and basic features of service/s protocols, scope, policies. Requires students to research organization policies and procedures on stress management and critical incident management while on placement and present their findings and recommendations to their class. | N/A | N/A | No | 35 | SILO1, SILO2 |
Observational report (based on simulation case study in workplace) (1000 word equivalent) Students identify professional & personal issues from two supervisory debrief meetings. Report identifies professional and personal performance standards used by supervisors to monitor stress and emotional wellbeing of co-workers | N/A | N/A | No | 25 | SILO1, SILO2, SILO5 |
Knowledge based test (1000 words equivalent) (1 hour) In class assessment - x10 short answers - demonstrate understanding of symptoms of work-related stress that manifest physically, psychologically and behaviourally - identify and assess issues of risk that may elicit an organizational response. Propose workplace actions & responsibilities towards the management of workers when providing Critical Incident Stress Debriefing (x2 case study options provided) | N/A | N/A | No | 40 | SILO1, SILO2, SILO3, SILO4, SILO5 |