COMMUNITY SERVICES TEAM COMMUNICATION

SWP1TCV

2020

Credit points: 15

Subject outline

In this subject students develop skills and knowledge that are required to develop simple communication protocols for teams and business units. Students learn about the responsibilities required to oversee the communication of organisation-specific information to a range of internal and external stakeholders.

School: Allied Health, Human Services & Sport (Pre 2022)

Credit points: 15

Subject Co-ordinator: Suzie Cowan

Available to Study Abroad/Exchange Students: No

Subject year level: Year Level 1 - UG

Exchange Students: No

Available as Elective: No

Learning Activities: N/A

Capstone subject: No

Subject particulars

Subject rules

Prerequisites: Students must be admitted in one of the following course codes: HBCSW, HBCSB, HBCS, HBCSD, HBCSM, HBCSS

Co-requisites: N/A

Incompatible subjects: N/A

Equivalent subjects: N/A

Quota Management Strategy: N/A

Quota-conditions or rules: N/A

Special conditions: N/A

Minimum credit point requirement: N/A

Assumed knowledge: N/A

Career Ready

Career-focused: No

Work-based learning: No

Self sourced or Uni sourced: N/A

Entire subject or partial subject: N/A

Total hours/days required: N/A

Location of WBL activity (region): N/A

WBL addtional requirements: N/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Demonstrate understanding of a range of communication strategies that can meet organisational needs and goals.

02. Apply appropriate processes of communication protocols and policy standards to assist in the preparation, transfer and use of information and resources.

03. Identify effective models of information preparation, production and promotion in community service organisations.

04. Identify the components required to review communication practices of organisations to achieve continuous improvement

05. Critically appraise and reflect on personal written and verbal communication styles for use in the workplace

Bendigo (Kangan Institute), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Eight 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Dandenong (Chisholm Institute), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Frankston (Chisholm Institute), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Mildura (Suni TAFE), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Shepparton (GOTAFE), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Wodonga (Wodonga TAFE), 2020, Week 07-28, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 7 - 28
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Placement - Off SiteWeek: 7 - 28
One 70.00 hours placement - off site per study period on weekdays during the day from week 7 to week 28 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Bendigo (Kangan Institute), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Eight 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Dandenong (Chisholm Institute), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Frankston (Chisholm Institute), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Mildura (Suni TAFE), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Fifteen 3.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Shepparton (GOTAFE), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4

Wodonga (Wodonga TAFE), 2020, Week 27-52, Day

Overview

Online enrolment: No

Maximum enrolment size: N/A

Enrolment information: N/A

Subject Instance Co-ordinator: Suzie Cowan

Class requirements

Lecture/WorkshopWeek: 27 - 52
Six 6.00 hours lecture/workshop per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Placement - Off SiteWeek: 27 - 52
One 70.00 hours placement - off site per study period on weekdays during the day from week 27 to week 52 and delivered via face-to-face.

Assessments

Assessment element	Comments	Category	Contribution	Hurdle	%	ILO*
Individual Project-communication plan (1750 words equivalent) Identify a key component of a communication strategy within current practices of placement agency (or simulation environment). Present a communications plan with description of styles/models of communication and identify strengths, gaps and implications for future practice. Discuss recommendations/innovations for improvements.	N/A	N/A	N/A	No	40	SILO1, SILO2, SILO3, SILO4, SILO5
Digital Media Strategy report (1000 words equivalent)Students develop a communication strategy that draws on digital media to provide information and promote an organization to clients.	N/A	N/A	N/A	No	30	SILO2, SILO3
Knowledge based test, open book - (1000 words equivalent) (1 hr)Students explore 2 case studies	N/A	N/A	N/A	No	30	SILO1, SILO2, SILO3, SILO4