COMMUNICATION SKILLS IN HEALTHCARE

PHE3COS

2020

Credit points: 15

Subject outline

In this subject students will be provided with a strong foundation in the principles, methods and application of communication skills required in a variety of healthcare settings. Students will be able to identify and differentiate between a range of counselling and communication skills, and will be able to successfully apply the appropriate skills to a number of simulated cases. The subject will provide an introduction to communication requirements specific to healthcare, and it is expected that students will integrate these skills in the classroom and during concurrent and future industry placements.

School: La Trobe Rural Health School (Pre 2022)

Credit points: 15

Subject Co-ordinator: Nicole Johnson

Available to Study Abroad/Exchange Students: Yes

Subject year level: Year Level 3 - UG

Available as Elective: No

Learning Activities: N/A

Capstone subject: No

Subject particulars

Subject rules

Prerequisites: Must be admitted in one of the following course codes: HBHS or HBHSB and must have passed PHE1SDH and PHE1IDH OR must be admitted in one of the following course codes: HZPPNB or HZPPHB or HZHSOB or HZHPDB or HZHSSB or HBPHPB or EVEDB or HHPPB or ABABU and no other prerequisite apply. All other students require Subject Coordinator's approval

Co-requisites: N/A

Incompatible subjects: N/A

Equivalent subjects: N/A

Quota Management Strategy: N/A

Quota-conditions or rules: N/A

Special conditions: N/A

Minimum credit point requirement: N/A

Assumed knowledge: N/A

Learning resources

Core interpersonal skills for health professionals

Resource Type: Book

Resource Requirement: Recommended

Author: O#Toole G.

Year: 2016

Edition/Volume: N/A

Publisher: Elsevier Australia

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

Being Critically Reflective

Resource Type: Book

Resource Requirement: Recommended

Author: Gardner, F

Year: 2014

Edition/Volume: N/A

Publisher: Palgrave Macmillan, London

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

Career Ready

Career-focused: No

Work-based learning: No

Self sourced or Uni sourced: N/A

Entire subject or partial subject: N/A

Total hours/days required: N/A

Location of WBL activity (region): N/A

WBL addtional requirements: N/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

Intended Learning Outcomes

01. Apply a number of communication and counselling techniques.
02. Communicate assimilated health information clearly and appropriately to different population groups.
03. Negotiate crisis interventions effectively using advanced verbal and non-verbal communication strategies.
04. Competently employ an empathetic approach while conveying life altering information to both individuals and groups.
05. Identify and critically discuss barriers to successful communication, to formulate plans to overcome them in diverse healthcare settings.

Bendigo, 2020, Semester 1, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Nicole Johnson

Class requirements

LectureWeek: 10 - 22
One 1.00 hour lecture per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
One 1-hour lecture per week. Students should view the Lecture prior to attending the scheduled topic Tutorial.

TutorialWeek: 10 - 22
One 2.00 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other).

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Recording of challenging communications scenario (750-words equivalent)

N/AN/AN/ANo30SILO1, SILO2, SILO3, SILO4, SILO5

Individual media release (1,000-words)

N/AN/AN/ANo30SILO5

Progressive journaling activity - six entries, 400-words each (total 2,400-words equivalent)

N/AN/AN/ANo40SILO2, SILO4, SILO5

Melbourne (Bundoora), 2020, Semester 1, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Melanie Tassos

Class requirements

LectureWeek: 10 - 22
One 1.00 hour lecture per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
One 1-hour lecture per week. Students should view the Lecture prior to attending the scheduled topic Tutorial.

TutorialWeek: 10 - 22
One 2.00 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other).

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Recording of challenging communications scenario (750-words equivalent)

N/AN/AN/ANo30SILO1, SILO2, SILO3, SILO4, SILO5

Individual media release (1,000-words)

N/AN/AN/ANo30SILO5

Progressive journaling activity - six entries, 400-words each (total 2,400-words equivalent)

N/AN/AN/ANo40SILO2, SILO4, SILO5