PHE3COS

COMMUNICATION SKILLS IN HEALTHCARE

PHE3COS

2016

Credit points: 15

Subject outline

In this subject students will be provided with a strong foundation in the principles, methods and application of communication skills required in a variety of healthcare settings. Students will be able to identify and differentiate between a range of counselling and communication skills, and will be able to successfully apply the appropriate skills to a number of simulated cases. The subject will provide an introduction to communication requirements specific to healthcare, and it is expected that students will integrate these skills in the classroom and during concurrent and future industry placements.

SchoolLa Trobe Rural Health School

Credit points15

Subject Co-ordinatorSusan Furness

Available to Study Abroad StudentsYes

Subject year levelYear Level 3 - UG

Exchange StudentsYes

Subject particulars

Subject rules

Prerequisites For Bachelor of Health Sciences students enrolled at Bendigo - PHE1SDH and PHE1IDH, or enrolment in HZPPNB or HZPPHB or HZHSOB or HZHPDB or HZHSSB or HBPHPB or enrolment in RBAOE or RBANT or EBOEE or EBNRE or EVEDB . Other students required Subject Coordinator's approval

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Learning resources

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsThe critically reflective practitionerRecommendedThompson S and thompson,N (2008)PALGRAVE MACMILLAN: BASINGSTOKE, HANTS.
ReadingsTheory and practice of counselling and psychotherapyRecommendedCorey, G 20098TH EDN, THOMSON BROOKS/COLE, BELMONT, CA.

Graduate capabilities & intended learning outcomes

01. Identify a number of communication and counselling techniques and apply these to both simulated and actual scenarios relating to your discipline

Activities:
Lectures, tutorials, role- plays, critical self reflection, group discussions
Related graduate capabilities and elements:
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)

02. Assimilate information and communicate it clearly as appropriate for distinct population groups

Activities:
Role-plays, case scenarios, video assessment, group discussions
Related graduate capabilities and elements:
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)

03. Successfully negotiate crisis interventions using advanced verbal and non-verbal communication strategies

Activities:
Role-plays, skills assessment, case scenarios, group discussions, video assessment
Related graduate capabilities and elements:
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)

04. Competently employ an empathetic approach while conveying information of a life altering nature to both individuals and groups

Activities:
Role-plays, skills assessment, video assessment, group work, critical self-reflection
Related graduate capabilities and elements:
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)

05. Identify and discuss a range of barriers to successful communication, and formulate plans to overcome them in a variety of healthcare settings

Activities:
Role-plays, video assessments, group work and discussions, critical self-reflection
Related graduate capabilities and elements:
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)

Subject options

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Start date between: and    Key dates

Bendigo, 2016, Semester 1, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorSusan Furness

Class requirements

LectureWeek: 10 - 22
One 1.0 hours lecture per week on weekdays during the day from week 10 to week 22 and delivered via blended.
"One 1-hour lecture per week."

TutorialWeek: 10 - 22
One 2.0 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
"One 2-hour tutorial per week. (Total of 4 tutorial groups for subject)"

Assessments

Assessment elementComments%ILO*
Online Discussion Forum (250 words)1001, 02, 03, 04, 05
Recording of challenging communications scenario (1500 words equivalent)4001, 02, 03, 04, 05
Individual critical appraisal (750 words)3005
Progressive journaling activity (1500 words)2002, 04, 05