Request a call from our Wellbeing team

Please note if you are using our services face-to-face you are required to be double vaccinated and may be required to show proof of your vaccination status on entry to our services.

Please note (onshore students only): If you think you may be displaying signs or symptoms of the virus, or if you are concerned about potential exposure or close contact to those diagnosed with COVID-19, please call the government DHHS hotline on 1800 675 398 for advice as we are unable to give you medical advice.

During this unique time of the COVID-19 pandemic, you may need a different kind of support. Our services are here to help you, for whatever your wellbeing needs may be.

To request a Check-In from one of our Wellbeing team members, fill out the form below and we will give you a call. If you would prefer a Zoom Check-In, please indicate this to the team member that calls, and we will be able book this with you during the initial call.

If you are an offshore student seeking to access a Wellbeing Check in, please note that what we are able to offer once you provide the required information in the below form; is a limited online-based single session support with a focus on self-help and resource provision within AEST hours. We will coordinate this appointment with you, once we receive and review your self-referral. Please do provide an emergency contact as we need to ensure that we have support for you if this is required.

Onshore students only - In an emergency, please contact Emergency Services 000 or Lifeline 13 11 14

Out - of - Hours Mental Health and Wellbeing Support is available by calling the La Trobe University Crisis Line on 1300 146 307 or by texting 0488 884 100,
available from 5 pm - 9 am every night, and all weekend

Personal Information
e.g. 01/01/2020
Please Note: when corresponding with the university, you are required to use your university student email, with the domain
Emergency Contact Information
Other Information
Is the issue you would like to make contact about related to COVID 19? *
Have you previously had contact with any of the La Trobe Student Health and Wellbeing services? *
If yes, was this contact within the last six months? *
Are you an international or domestic student? *
What campus do you study at? *
Are you currently physically located in Australia? *
(country, city, physical address)
Is your Emergency Contact currently present with you?  (We ask that your  Emergency Contact Person will be at the same address as you, given you are offshore and we do not have access to your local services)
Is your Emergency Contact proficient in English and is their contactable telephone number correct?
Do you agree to limit the service to a one off single session within AEST business hours?
If you are completing this form to request a Check-In or contact from the Chaplaincy team, please clearly state this here
COVID Vaccination Status * To access Health and Wellbeing services face-to-face you are required to be double vaccinated and may need to show proof of COVID vaccination on entry.
Privacy statement

La Trobe University respects the privacy of your personal information and your privacy is important to us. The primary purpose for collecting personal information in this form is to facilitate contact with you, register and identify you to our service, and so that we can respond best to the needs you identify to us. We will only disclose your information to third parties outside the University with your consent or where it is required or authorised by law. You may have the right to access the personal information we hold about you subject to any exemptions in relevant laws, by contacting us on The La Trobe University privacy policy can be viewed at: