Frequently Asked Questions
Our swimming pool is a 25m indoor heated pool. It is 0.9m at each end and gradually slopes deeper to 2.0m through the middle. We also have a deep water pit that is 2.5m deep.
We have a Tarzan Rope that swings into the deep water pit, which is incorporated into our Active Kidz Birthday Party activities. A real highlight of the party.
Do you have a toddler's pool?
The duration of our Active Kidz Birthday Party is 2 ½ hours. This is typically set out as one hour of land-based activities followed by half an hour for lunch and then an hour of aquatic-based activities.
We also offer the option of two land-based activities, although time slots for this choice are restricted.
What times can I book our party?
- 11.00 am – 1.30 pm
- 12.00 – 2.30 pm
- 1.00 – 3.30 pm
- 2.00 – 4.30 pm
- 3.00 – 5.30 pm
There is a wide range of activities from which your child can choose from. Our land-based activities include a vast array of sports such as:
- Rock Climbing
- Table Tennis
- Badminton and much more.
Please note: that the rock-climbing option will take the full hour to complete. The other sports can be split into half-hour blocks for variety. Please keep in mind that outdoor activities are weather dependent. If we encounter wet weather, we will make arrangements to run an alternate activity. Sports are also subject to facility availability. We recommend calling us, so our friendly customer service team can assist you.
Our aquatic-based activities after lunch include kayaking, kayak relays, and our all-time favourite, the Tarzan rope swing.
Our parties cater for children aged from 7-15 years old. We find that children under 7 may have difficulties with the depth of our pool if they aren't confident in the water. Please contact us for more information on (03) 9479 2973.
Can younger children join the party?
We are happy for younger siblings to join in on the activities. However, we ask that children under 5 years old are accompanied by a guardian. This rule is also applicable to the aquatic section of the party, where a guardian of the child who is under 5 must always remain in the water and within arms-reach.
How many children can I invite?
We require a minimum of 12 children. Our catering space does get a little squishy at 30 children though. However, we are happy to discuss other options to ensure that your child has a special birthday.
The number and age of the children at the party will determine how many activity staff will be present. A party with 12 children will have one activity leader present for the duration, plus a lifeguard observing the pool activities. A party of 20 children would have 2 activity staff present for all the activities, plus a lifeguard.
For larger groups younger than 7 wishing to participate in aquatic-based activities, please ensure this is clearly communicated during the time of the booking to allow for additional staff.
How do you cater for children who are weak swimmers?
We have a number of blue buoyancy belts that we can provide for children who may not be as strong in the water. The belts are designed for deep water running so are less restrictive than a lifejacket but still provide a high level of buoyancy for more fun. Belts are issued at the discretion of our staff with safety at the forefront of all belts distributed.
We supply delicious party food such as:
- sausage rolls
- chicken nuggets
- potato chips
- mixed lollies
- and a variety of drinks
There will also be tea and coffee available for parents.
Although we provide plenty of food for the party attendees, we are happy for parents to bring specific food for their child’s party or for themselves.
We pride ourselves in our flexibility and can cater for special dietary needs. Above all, we clean everything away for you while you relax and enjoy the party.
Does the food include lolly bags?
We provide bowls of mixed lollies on the table during lunch. You are welcome to bring your lolly bags if you would like.
We supply lunch for the party, you only need to bring the cake. We have a large fridge and freezer if you want to have an ice-cream cake. Don’t forget that your child will probably receive lots of presents, so keep in mind how you will get them home with you. You can bring your camera, but please refer to your party information pack for our photography policy around our Sports Centre.
What decorations are provided?
The 30 minutes lunch is held in our pool lounge which overlooks the swimming pool. The party room is separate from the general public. Our staff decorate the room with bright and colourful 'Happy Birthday' signs, cups, plates and bunting. You are welcome to bring any themed centrepieces etc. If you are bringing your own decorations. Please let us know ahead of time and ensure they are quick to assemble, as we can run up to 5 parties a day.
You are not required to get into the pool. However, we would ask for your assistance in the changerooms (if necessary). If you have chosen rock climbing as a party activity, we require two parents present. This is to assist with belaying, so that the children get more time on the wall. Parents are welcome to participate if they wish, otherwise, you can sit back and relax while our activity staff take care of the rest.
It is $30 per child which includes 2½ hours of activities and a qualified instructor. We pride ourselves in having a flexible and fun environment to make your child's birthday party a memorable experience.
Do I have to pay a deposit?
Have more questions?
You can always contact our helpful programs coordinator on (03) 9479 2973 or email us.