This week’s top 5 FAQs

Starting Uni is a HUGE life step and we’re sure that you’ve got a tonne of questions about it! To help you get your head around some of the basics, we’ve recapped the top five most frequently asked questions that we’re getting from students this week.

1. What happens when I have a timetable clash?

2. How do I reset my password?

3. What is a Unique Student Identifier (USI)?

4. How do I access the WiFi on campus?

5. How do I order my Student ID Card?

To find the answers to more FAQs, check out our FAQs page!

The start of semester is a busy time on campus – and a busy time for the ASK La Trobe team. To get help fast, start by searching for answers to your questions in our FAQs.

If you can’t find what you need, reach out to us via LiveChat or visit us at your nearest campus Help Zone.

Note that the ASK La Trobe phone line is closed for the remainder of this week so that we can focus on providing face-to-face and online support while we welcome our students back to campus.