Student services unavailable Wednesday 14 July

To enable university staff to attend important, institution-wide briefings, student services will be unavailable on Wednesday 14 July. This includes all face-to-face and some phone services.

This will not impact the release of Semester 1, 2021 results.

A range of Orientation sessions are available On Demand. Check out the Orientation Planner for details.

Stay up to date with any updates via the ASK La Trobe alerts.

Are you a new student and need assistance with your enrolment? Visit our Enrolment Support page for resources including enrolment steps and On Demand video sessions.

If you Ask a Question online, the service area will respond to you once they are available. Please note that there may be some delay, but our teams are committed to providing you with support.

If you need assistance on Wednesday, services are available via the below methods.  

ASK La Trobe


Health and Wellbeing

Indigenous Student Services

International Student Services

  • Ask a Question online
  • If you require emergency support, the 24-hour student support hotline is available. Call 1800 758 360 (if you’re outside Australia, call +61 2 8905 0307).


  • Face-to-face, chat, and phone services will be available for the regular service hours, with a reduced service until 2pm. Full service will recommence from 2pm.

Student Advising

Student IT Support