Old password? You’ll need to update it to access StudentOnline for your results.

Old password? You’ll need to update it to access StudentOnline for your results.

From 25 November 2019 if your La Trobe account password has been in use for 365 days or more you will be prompted to update it. You will need to update your password to access all University systems.

As part of our push to improve cybersecurity for all La Trobe students, the University is implementing an annual password expiry for all students from 18 November 2019.

What does this mean?

If you have not changed your password in the last 365 days – from 25 November 2019 you will be prompted to reset your La Trobe student account password.

What happens if I don’t update my password?

If you don’t update your password you will not be able to access StudentOnline to access your results and you will not be able to access your other University accounts including the LMS, Allocate + and the Library.

How do I reset my password?

To reset your password follow the instructions outlined in the video below.

What makes a secure passphrase?

  1. Use a passphrase, not a password.
  2. Make sure your phone or computer is up-to-date with the latest software and application updates.
  3. Don’t use the same password for all of your accounts.
  4. Use a password management tool.

I’m having issues changing my password.

If you are having issues updating your password or accessing your account, please check the Password FAQS, if you can’t find a solution, please contact Student IT Support.

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