Did you know you can defer the Student Services and Amenities Fee (SSAF)?

What is SSAF?

The Student Services and Amenities Fee (SSAF) is a compulsory fee to cover non-academic support services such as:

  • advocacy
  • counselling
  • legal services
  • careers advice
  • financial advice
  • independent student representation.

The fee is charged in two half-year instalments. The fee amount is different depending on whether you are a full-time or part-time student. It can’t be refunded after census date if you withdraw from a subject or course.

Please note, SSAF is an inclusive component of tuition fees paid by international students and is not charged as a separate fee. For information as to how international students are charged fees please refer to the Student Fee Policy.

Can I defer SSAF?

Australian citizens, holders of Permanent Humanitarian Visas and New Zealand Special Category Visas are eligible to defer SSAF through SA-HELP, similar to HECS-HELP and FEE-HELP. All other students will need to pay the fee directly to the University.

How do I defer SSAF?

To defer your SSAF to SA-HELP you need to meet the eligibility criteria, including being an Australian citizen, holder of a Permanent Humanitarian Visa or a New Zealand Special Category Visa holder.

Eligible students can fill out an SA-HELP form in StudentOnLine before 30 June (Semester 1) or 31 December (Semester 2). These are known as the incurral dates. All students deferring the fee will be issued a Commonwealth Assistance Notice within 28 days of these dates. You will need to provide your Tax File Number at the time of your application.

To apply for SA-HELP:

  1. Go to the eCAF tab in StudentOnline
  2. Find your admitted course and click ‘add new’
  3. Locate the SA-HELP form on the left side and select ‘complete form’. The form must include your Tax File Number.

For more information, including payment and deferral deadlines, please see the SSAF payment options webpage.

Can I pay SSAF upfront?

Yes, you can pay the fee upfront via the Finances tab on StudentOnLine.

Learn more about your SSAF here.