ASK La Trobe – for the answers to all of your uni questions

ASK La Trobe is your online and face-to-face help service that gives all students access to:

  • 24/7 online FAQs,
  • Ask a question – online enquiry form,
  • phone support on one number: 1300 LATROBE (1300 528 762),
  • face-to-face Help Zones on our Melbourne and Bendigo campuses.

Services that ASK La Trobe can help you with include:

  • Enrolment
  • Fee payments
  • Graduations
  • Exam dates and general information
  • Student ID cards
  • Form submission
  • General advice on administrative processes
  • Library research queries
  • Library borrowing and related queries
  • Student IT support
  • Academic skills support from Peer Learning Advisors

Students (and staff) can search the FAQs for answers to common library, IT and administration enquiries. If a student can’t find the answer, they can ask a question online, phone our contact centre or visit us on campus.