The ASK La Trobe team are here to help you with all your student needs. Can’t make it to a ASK La Trobe Help Zone on campus? Don’t worry, we’ve got you covered!
There are five ways to connect with ASK La Trobe virtually:
Before you chat with a friendly member of the ASK La Trobe team, our virtual assistant, Charlie, will try to answer your question.
Find Charlie and LiveChat on the bottom right hand corner of our webpage.
Monday to Thursday from 8am – 6pm AEDT
2. ASK La Trobe Virtual Drop-In Fridays
The virtual drop-in sessions are here to stay. These drop-in sessions will be available on Fridays, from 12.00pm – 4.00pm AEDT. Here you will be able to chat one-on-one with a member of the ASK La Trobe team to get assistance. Register to attend a Virtual Drop In.
3. Ask a Question
Ask a question online and our staff will help you resolve it remotely.
You can call ASK La Trobe between 10am – 4pm, Monday – Thursday AEDT on 1300 La Trobe (1300 528 762).
5. Frequently Asked Questions
We also have a range of Frequently Asked Questions and answers available to assist you 24/7. You can find answers to common questions in our FAQ database, with links to resources like online forms.
For more information, and to stay up to date with ASK La Trobe alerts, visit the ASK La Trobe website.