7 support services you’ll need at Uni

Fact: University is one of the most memorable times of your lives.

You’re going to meet new people, discover new ideas and experience diverse cultures.

It’s also a pretty different learning environment to what you might be used to.

As you navigate these new experiences in first year, or knuckle down as your degree progresses, it’s perfectly normal to feel a little overwhelmed.

That’s why it’s important to know there are a wide range of programs available to help you out – from disability and Indigenous support services, right through to career guidance.

Oh, and they’re all free and confidential.

Check out our top picks in this list.

1. ASK La Trobe

Any questions that you have about anything at Uni, ASK La Trobe is your first port of call. You can drop in or check out the amazing ASK La Trobe FAQs – the oracle of all La Trobe.

2. Study 101 with Academic Skills Support

Studying at university means learning new skills – like how to research for an assignment or work with a bunch of people you’ve never met before. That’s where our Peer Learning Advisers (PLA) and the Learning Hub steps in. The PLAs are friendly, high performing students who are trained to help you with your study and assignments.

“Peer Learning Advisers provide timely academic skills support on a one-on-one basis or in a group,” says Pamela Delly, who coordinates the program at La Trobe.

“All of our Peer Learning Advisers have many tips they can share. You’ll benefit from talking to a fellow student who faces the same pressures and concerns as you do.”

Not only will you get the help you need to achieve your best – you might also make a new friend! Get yourself to the Learning Hub at your Campus ASAP.

student being mentored at university support services
Tap into mentoring support from fellow students with La Trobe’s Peer Learning Advisers program.

3. Counselling services

Taking care of your mental health is an important part of having a successful study experience. With good mental health, you’ll find it easier to balance university, work and your relationships.

Research shows that almost one in two Australians will experience a mental health condition at some point in their lifetime. If you’re facing personal challenges while you’re at uni, our professionally trained counsellors can help. You can choose to receive counselling in person, or by phone or Skype.

Esta Kanellopoulos, who helps run the counselling service at La Trobe, says,

Through individual counselling and group programs, we support students to strengthen their resources for dealing with mental health challenges, for both themselves and those around them.”

If you’re experiencing anything that’s impacting your mental health then please reach out to one of our counsellors. We’re here to listen.

4. Support to speak up

If you’ve seen, heard or experienced something that doesn’t feel right, it’s important not to stay silent. Safer Community is a program that helps you address unacceptable or concerning behaviour – things like bullying, discrimination, harassment and sexual violence. By speaking up, you’re contributing to a respectful culture at La Trobe. We’re always interested in what you have to say.

Have a read here to learn more about the sort of work out approachable Speak Up team do.

speak up support services young woman holding megaphone
Have your voice heard by the Speak Up program at La Trobe University. Image: Unsplash.

5. Financial assistance

Not only do you need to stay on top of assignments at uni, you also need to stay financially stable. La Trobe offers a range of financial supports to release any stress about money you may be experiencing. Our financial assistance includes:

  • Student equipment bursaries
  • Bursaries for students at risk of homelessness
  • Travel bursaries for regional students on a low income
  • Bursaries for students from a refugee background
  • Care leaver bursaries
  • Financial counselling and budgeting advice
  • Scholarships

6. Support to be Career Ready

Start thinking about your career from your first day of study at La Trobe. Our Career Ready Advantage program helps you develop the skills and attributes employers are looking for, through online courses, work placements, volunteering and workshops.

Our Career Advisers will walk alongside you to provide everything from resume and interview advice, right through to connecting you with potential employers – building you with the confidence to carpe diem.

7. Support for diversity

Here at La Trobe, we celebrate diversity and understand the challenges you may face, no matter your background. For example, if you’re an Indigenous student, you can tap into Indigenous counsellingfinancial support, scholarships and more.

As a LGBTIQ+ student, you can access a weekly group run by La Trobe’s like-minded individuals called Queer Chat, as well as LGBTIQ+ focused support.

Each of our campuses provide Spiritual Advisors who can help you join local churches and find friends of the same religious faith. As a Muslim student, you can join our university Islamic society and find key information about everything from halal food to prayer facilities in our Muslim Student Guide.

If you need mobility support, our maps and parking permits will help you move easily around campus.

We also offer programs to assist you if you’re from a refugee background, such as a support officer who can answer questions and provide guidance throughout your course. And tailored, helpful advice is available if you’re a mature age or international student, too.

With services like these, you can be sure your most important needs are always met. Whatever support you’re after, by accessing it you’ll be on your way to having the best university experience ever.

See yourself needing extra help while you’re at uni? Find the service that’s right for you.