Problems with access

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SERVICE DESCRIPTION STATUS
Library Search Check status
eResource access - some user groups Alumni, La Trobe College and community borrowers only: From mid-January you may be prompted to reset your password, or have difficulty accessing some eResources. If you experience issues doing this, please fill out the form below and someone will respond. Current
ProQuest On Sunday 20th January 2019 from 2 - 10 pm Melbourne time most ProQuest products will be unavailable. This includes Ebook Central, ProQuest Databases, and Ancestry. 20-1-2019
EndNote and Zotero We are currently working on the compatibility issues that have arisen from the update to the library search interface. Read some workarounds for EndNote when using a Mac. Current
PDF Viewing See instructions for if you cannot view a pdf file e.g. blank screen or incomplete document. Ongoing
Factiva access and linking
  • Having problems accessing Factiva? Read our instructions for accessing Factiva [PDF 222KB]
  • Instructions to link to Factiva at article level [PDF 228KB]
  • Ongoing

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