Interlibrary Loan and Document Delivery Service
The Interlibrary Loan and Document Delivery Service (ILDDS) is available to La Trobe University students and staff to meet research and teaching resource requests that cannot be fulfilled by La Trobe University Library collections. Physical items like books and copies of book chapters and journal articles can be requested via the service and then requested on your behalf from other libraries and vendors.
Who can use the service
For Melbourne, Bendigo, Albury-Wodonga, Mildura or Shepparton
If you are a staff member or student working or studying on campus, you are able to request the following items through Interlibrary Loan and Document Delivery Service:
- Physical items like books and some other physical item formats
- Copies of book chapters and journal article
For The Alfred, Austin, Bendigo Clinical School, Bouverie Centre, Chisholm, City campus (Collins Street), Northern Hospital, Online, Royal Melbourne Hospital, students on Placement and those who live more than 50km from any La Trobe University campus
Register for Remote Delivery if you meet the Off Campus Services criteria above, before requesting the following items from La Trobe University library collections and Interlibrary Loan and Document Delivery Services:
- Physical items like books, and some other physical item formats
- Copies of book chapters and journal articles
Those eligible for Remote Delivery should include a note within the Interlibrary Loan and Document Delivery request form in the 'Comment' field (directly above the Copyright Declaration). The note in the Comment field should identify that Remote Delivery is required.
For outside of Australia
Register with the Interlibrary Loan and Document Delivery Service, if you are a first time user, before requesting the following items:
- Copies of book chapters and journal articles from La Trobe University, other libraries and vendors
Those eligible for Remote Delivery should include a note within the Document Delivery request form in the 'Comment' field (directly above the Copyright Declaration). The note in the Comment field should identify that Remote Delivery is required.
How to use the service
How do I use the Interlibrary Loan and Document Delivery system?
To request a Resource that is not in our collection:
I have found a resource but can’t access it. Do I have to type the results in another form to make a request?
When you have searched for a book, chapter, or article, and the words ‘No full-text’ are displayed with the title in the search results, you will need to make a request.
To request a resource that is not in our collection:
- Select the item’s title and a new page will display
- In the ‘Get It’ section, select Document Delivery. This will pre-populate a form with most of the publication details
- For a book chapter, ensure that the ‘Chapter’ field is completed
- Complete the form and select Request
How can I track my Document Delivery requests?
Your active Document Delivery requests will be trackable via the Library homepage, by selecting 'My Account', then 'Requests'
What items can be requested and how long will it take?
Copies of journal articles and book chapters are usually received in 2 - 7 days, loans are usually received in 1 - 2 weeks. Overseas loans take 2 - 4 weeks.
Circumstances such as the item being on loan or missing from a library may delay supply. Enquire about the Rush Service for urgent requests by sending an email to email@example.com
Some items are less likely to be available:
- Technical reports and standards
- Recently published books (NOTE: the library may purchase a new book if it falls within the library’s collection policies)
- Audiovisual materials
- Whole volumes or issues of periodicals
- Textbooks Materials for class reserve or group use
- Rare books
- Genealogical resources
- Reference materials
- Computer software and manuals
- Electronic book
How long can I borrow an item and can it be renewed?
The lending library assigns the loan period. This ranges from 2-8 weeks.
If you require more time to use a Document Delivery item a renewal must be requested before the due date by sending an email to firstname.lastname@example.org with your name, student/staff number, book title and required due date.
Not all libraries grant loan renewals. We will request the renewal and advise you by email.
How will I be notified when my requests arrive?
An email will be sent to you when your item is ready for pick up from your selected campus library.
If you have any queries about when your request will be available please email email@example.com
Where can I return items?
Items may be returned in the library book return chutes at the following Latrobe University campus libraries:
- Bundoora (Melbourne)
- City (Collins St)
If you have any queries please contact the library directly or email firstname.lastname@example.org
Who do I contact for Document Delivery help?
The Australian Copyright Act governs the making of photocopies or other reproductions of copyrighted material.
Under the Act libraries are authorised to supply a copy as long as the copy is not used for any purpose other than private study, scholarship or research and that the amount that is copied is in accordance with copying limits laid down by the Act.
These limits are as follows:
- One journal article per issue of a periodical, two or more articles per issue if those articles are on exactly the same subject.
- One book chapter OR 10% of selected pages as long as that 10% does not cover two whole chapters
The library reserves the right to refuse to accept a request for a copy if it believes that fulfilling the request would involve violation of the copyright law.
For further Copyright information please refer to the Copyright Hub
Services for other libraries
Document delivery and interlibrary loans for libraries
La Trobe University Libraries can supply most items from its collections to libraries registered through Libraries Australia. More detailed information on our service is located in:
Libraries can submit requests via:
- Libraries Australia Gateway (LADD)
- Email request (only for libraries unable to request via LADD)
Libraries email email@example.com their request details.
We are unable to process email requests from individuals. Please ask your library to use the steps above to order on your behalf.
Requesting a La Trobe University thesis
If LTU hold a physical copy appearing on the library catalogue and a digital copy of a thesis, the physical copy can be ordered as a loan via document supply to other Australian libraries.
Our institutional repository (OPAL) provides access to theses that have open access permission granted by the authors. Access varies depending on the specific thesis and the permission specified by the author. Please check our OPAL resource first for your required thesis.
Theses appearing on our library catalogue but not available in our repository can be requested. Libraries can order a copy of these theses if embargoes are not present. Complete and return a copyright declaration form via email to firstname.lastname@example.org
Australian libraries should create a new LADD request for payment and advise ILL request no. in email.
Allow 3 weeks for email delivery, as the thesis may need to be digitised. Invoices are sent for payment if libraries cannot pay through the LADD system.
- $18.50 when already digitised
- $71.50 when digitisation needs to be processed
Allow 3 weeks for email delivery, as the thesis may need to be digitised. Invoices are sent for payment.
- $16.65 AUD when already digitised
- $64.35 AUD when digitisation needs to be processed
- Libraries Australia payment
- IFLA ILL vouchers
- Invoice (credit card)