Document Delivery

Use the Document Delivery Service to request:

  • copies and loans from other libraries
  • journals or journal articles from another La Trobe campus library

Create a request

Document Delivery is available for work-related research and teaching of La Trobe University students and staff who are located:

  • On campus at Melbourne, Bendigo, Albury-Wodonga, Mildura or Shepparton
  • Off campus including the Alfred, Austin, Bendigo Clinical School, Bouverie Centre, Chisholm, City campus (Collins Street), Northern Hospital, Online, Royal Melbourne Hospital, students on Placement and those who live more than 50km from any La Trobe University campus
  • Offshore (outside of Australia).

The type of items you can request through document delivery

On campus

If you are a staff member or student working or studying on campus, you are able to request the following items through Document Delivery:

  • books, conference proceedings from the CARM Centre and other libraries
  • microform, audiovisual items, patents and standards from other libraries
  • copies of book chapters from other libraries
  • copies of journal articles from other libraries
  • copies or loans of theses from other libraries
  • copies of reports and conference papers from other libraries.

Off campus

Register for Remote Delivery with the Document Delivery Service, for Off Campus Services, before requesting the following items:

  • books, conference proceedings, audiovisual items, patents and standards from the CARM Centre, La Trobe University and other libraries
  • copies of book chapters from La Trobe University and other libraries
  • copies of journal articles from La Trobe University and other libraries
  • copies or loans of theses from other libraries
  • copies of reports and conference papers from La Trobe University and other libraries.

Students on placement

Register for Remote Delivery with the Document Delivery Service, for Off Campus Services, before before requesting copies of the following items:

  • book chapters from La Trobe University and other libraries
  • journal articles from La Trobe University and other libraries
  • theses from other libraries
  • reports and conference papers from La Trobe University and other libraries.

Offshore

Register with the Document Delivery Service, if you are a first time user, before requesting copies of the following items:

  • book chapters from La Trobe University and other libraries
  • journal articles from La Trobe University and other libraries
  • theses from other libraries
  • reports and conference papers from La Trobe University and other libraries.

How to use the service

Create the request

Create a request

Receiving the item

  • If you have requested a copy, being an item that needs to be scanned, you will receive an email with the required attachment.
  • If you have requested a loan, being is a physical item, you will receive an email informing you that the item is ready and where you can collect it. When you receive the item, there will be a cover slip with details of how to return or renew the item. If you do not return the item in person at any of the library campuses, you will be responsible for the cost of postage back to the library.

Copyright

A request for a copy must be made in accordance with the Australian Copyright Act. Under the Act libraries are authorised to supply a photocopy or other reproduction as long as the copy is not used for any purpose other than private study, scholarship or research and that the amount that is copied is in accordance with copying limits laid down by the Act.

These limits are as follows:

  • Periodical articles - one article per issue of a periodical, two or more articles per issue if those articles are on exactly the same subject.
  • Other published works - 10% or one chapter, if the work is longer than 10 pages

The library reserves the right to refuse to accept a request for a copy if it believes that fulfilling the request would involve violation of the copyright law.

Check the FAQs or contact us