Airport Reception Request


You must have a confirmed accommodation address to book this free service.

PLEASE NOTE: If you will arrive at the airport more than 72 hours from this booking time, you will need to lodge your airport reception application via the International Online Application System.

This manual form should only be used on an emergency basis to request a pick up between 24 hours and 72 hours of your departure time.

We cannot transport large luggage items such as large musical instruments, bicycles, surf boards, golf clubs or other items of a similar size. The driver has the right to refuse transport to anyone bringing excessive luggage.

Personal details
Date of birth *
Student information
Flight details
Arrival Date *
Arrival Time *
Please provide their name, relationship to you and if children, their age(s)
You must have confirmed accommodation from the day of arrival.



Privacy statement

La Trobe University respects the privacy of your personal information. We collect personal information about you in this online form to process your request for airport reception. For this purpose, we will use this information and typically disclose it to TOGOTO Australia. If your personal information is not provided to us then we are unable to process your request for airport reception. You may have the right to access the personal information we hold about you subject to any exemptions in relevant laws, by contacting us at