NewLaw: New Lawyers Symposium

Event status:

Join us at the NewLaw: New Lawyers Symposium to learn more about how the profession is changing, and how you might respond to that change.

Book now

Thursday 15 March 2018 09:00 am (Add to calendar)
Silvia Oliveira
03 9479 2819;
Presented by:
La Trobe University
Type of Event:
Alumni; Forum/symposium; Seminar/Workshop/Training
All-day ticket is priced at $370 or $100 per workshop

About the symposium

The legal profession is undergoing a paradigm shift. A combination of factors, such as market forces, regulatory liberalisation and technology have all played a transformative role, leaving many lawyers confused about how to respond. Some have implemented alternative pricing strategies, while others have completely revised their business models.

The symposium comprises of four workshops (one CPD point per workshop).

Timetable for the day
Professor Patrick Keyzer, Head of School and Chair of Law and Public Policy, La Trobe University
Mira Stammers, Lecturer, La Trobe University


Workshop 1
Carl White, Founding Director, CXINLAW
Creating excellence in client experience

In this engaging workshop we'll look at the impact of a rapidly developing consumer and professional service market on your legal clients, and in a world of big data, how small things still make an amazing difference to the clients' experience of a legal service. We'll explore how you'll break the mould by answering - "how do we want our clients to feel?", "do we look and sound as good as we actually are from the clients' perspective?", and, "in what way might 'employees first and clients second' help us to foster an outstanding service culture?". Client Experience Excellence is the key to creating a differentiated, profitable and sustainable legal business and is now 'do or die' for those seeking to survive and thrive in the legal sector.

10:45amMorning Tea


Workshop 2
John Chisholm, Founding Director, Chisholm Consulting and Professor of Practice, La Trobe University
Contemporary 21st century pricing for contemporary 21st century lawyers: moving to a timeless culture

The latter half of the 20th century saw the traditional law firm embrace a business model which leveraged people x time x hourly rate. This model is outdated and suboptimal and no longer adequately serves the needs and desires of either the legal profession nor its clients.

More and more lawyers are moving away from billing their services by time to adopting a timeless or value based pricing which offers bold, proven strategies for restoring vitality and dynamism to both the culture of law firms and the lawyer/client relationship. Please join me for this workshop where we will explore how lawyers can move to a timeless culture.

12:30pm Lunch


Workshop 3
Lachlan McKnight, CEO, LegalVision

NewLaw is here to stay. At LegalVision, we use technology as an essential tool for achieving efficiencies and reducing costs, which allows us to charge competitive fixed fees and deliver work with quick turnarounds. From machine learning to smart contracts, technology will transform the legal profession. Law firms and law schools must improve lawyers' technology skills and business acumen to cope with a professional revolution. Lachlan will discuss how law students and law schools can prepare themselves for the rise of NewLaw firms.

2:30pm Afternoon break

Workshop 4
Panel Discussion
Does my BigLaw business model need to change?

  • Carl White - Founding Director, CXINLAW
  • John Chisholm - Founding Director, Chisholm Consulting and Professor of Practice, La Trobe University
  • Lachlan McKnight - CEO, LegalVision
  • Marguerite Picard - Director, MELCA and Marguerite Picard Family Lawyer
  • Demetrio Zema - Director and Problem Solver, Law Squared
  • Mira Stammers - Legal Disrupter, La Trobe Law School
4:00pmNetworking drinks


Rooms 2.15 and 2.16, Level 2, La Trobe University City Campus

Level 2, 360 Collins Street, Melbourne VIC 3000



25th Apr 2018 8:28am

Advanced search

April Next Previous

  • Sun
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat