Living with Disability Research Centre May 2019 Seminar
Jade McEwan explores 'What is good service quality? Day service staff's perspectives on what it is and how it should be measured'. Tessa-May Zirnsak looks at 'Understanding systemic and cultural violence against the cognitive disability community: A new theoretical model
- Wednesday 08 May 2019 03:00 pm until Wednesday 08 May 2019 05:00 pm (Add to calendar)
- Melanie (Mim) Hayes
firstname.lastname@example.org; 03 9479 3826
- Presented by:
- Living with Disability Research Centre
- Type of Event:
- Future Student: Postgraduate; Current Student: Postgraduate; Public Lecture; Seminar/Workshop/Training
3:00 pm - Jade McEwan - What is good service quality? Frontline day service staff's perspectives on what it is and how it should be measured.
PhD Candidate, Living with Disability Research Centre, La Trobe University
Little is known about the way frontline day service staff perceive service quality, and how their perceptions influence the way they support people with disabilities. This presentation explores findings from 9 in-depth interviews with frontline day service staff, which showed that they believed that good service quality was achieved through person centred, active supports that were guided by knowledgeable 'hands on' leaders. However, many staff felt that there was too much focus on paperwork and processes within their services, which led to ‘good’ support going unrecognised and ‘poor’ support going undetected.
4:00 pm - Tessa-May Zirnsak - Understanding systemic and cultural violence against the cognitive disability community: A new theoretical model
PhD Candidate, Gender, Sexuality and Diversity Studies, Dept. Politics, Media & Philosophy, School of Humanities and Social Sciences
Statistical data on crime rates tells us that the cognitive disability community are at a disproportionate risk of violence as compared to the non-disabled population. However, for anyone working in disability or living with a disability (or both), this is not news. In fact, this is a very old problem which has attracted some academic attention.
This presentation introduces a new theoretical model for understanding violence against this community, with the intention of understanding and centering the empirical factors that make this violence possible. Drawing from Disability Studies’ understandings of this violence and broader philosophical theories on violence, a new way of looking at this old problem is possible.
Library Seminar Room 1.34, Level 1 of the Borchardt Library, La Trobe University, Bundoora Campus
Borchardt Library, La Trobe University, Bundoora
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