Medical clinic

Dr Albert Chan (M.B.B.S MONASH) is located in the Student Services Centre and offers a full range of general practitioner services to La Trobe University students, staff and members of the local community.

The medical clinic operates by appointment only. Consultations are available 9.30am-4.40pm, Tuesday to Friday. Limited urgent appointments are available for same day consultations.

The medical clinic is closed most public holidays and over the Christmas/New Year period.

For more information or to make an appointment, contact Reception:

    Receptionist: Gloria Barr
    Hours: 9am - 5pm, Monday to Friday
    Phone: 03 5444 7770
    Fax: 03 5444 7738

On-campus emergency

In an on-campus medical emergency, the Campus Emergency Procedures should be put into effect. Contact the Campus Emergency Response team on 03 5444 7999. This is a 24-hour service. If there is no answer dial 000 and ask for the emergency service required.

For all medical and first aid emergencies state:

  • the nature of the emergency
  • the location of the emergency
  • your name and telephone extension or number.

After-hours service

The medical clinic does not offer after-hours medical care. For urgent after-hours medical care please contact or attend your nearest emergency department:

  • The Bendigo Health Care Group Emergency Department: 03 5454 8100
  • Bendigo Primary Care Clinic: 03 5441 8622 (for non-emergency needs).

Fees for consultation

Australian students

Students who are currently enrolled at La Trobe University, Bendigo and who have a current Medicare card are able to see Dr Chan and be bulk billed through Medicare.

A current Medicare card must be presented along with any concession cards at time of appointment.

International students

International students who are currently enrolled at La Trobe University are able to attend the clinic. A current OSHC Worldcare or Medicare Private Card must be presented. The clinic will process the claim and there will be no fee for the consultation.

For those holding other OSHC cards you may be required to pay the standard consultation fee in cash on the day. A receipt will be produced and you will need to make the claim yourself. There will be no gap to pay.

University staff

Staff at the University are able to attend the clinic and will be bulk billed. A current Medicare card must be presented along with any concession cards.

Pathology results

Pathology results may be obtained over the phone by contacting the medical clinic on 03 5444 7770. In some cases, patients may be required to come into the clinic to receive their results in person.


It is necessary to make an appointment to obtain a referral as Dr Chan will need to assess your medical condition to provide the specialist with information.

Medical certificates

Medical certificates are legal documents and patients are required to book an appointment. The medical clinic is not permitted under any circumstances to backdate certificates.

Special consideration

These are legal documents and the medical clinic is required by La Trobe University to ensure that information contained in them is accurate. When you request these certificates, a careful assessment is made to ensure compliance requirements are met.

Immunisation clinics

Immunisation clinics will be run throughout the year. Appointments for these clinics are essential and can be made by contacting (03) 5444 7770. You will need to bring your current Medicare card to your appointment.

Flu immunisation clinic dates require confirmation closer to the delivery date of vaccines. Please check with the clinic seven days prior to your vaccination to ensure adequate stock.

Read more about immunisation clinics [PDF 109 KB]

Travel health

Dr Chan is available for consultations relating to travel health.

Read more about travel health [PDF 139 KB]

Reserved car parking

The Medical clinic has reserved car parking available for medical service patients only. The reserved parking is in Car Park 22 which can be accessed via entry through gate 2, Edwards Rd, Flora Hill. Please follow the signs to the Medical Clinic. Parking fines may be incurred by persons parking in other areas of the University where a University parking permit is required.

First aid training

First Aid and CPR courses available at Bendigo campus at discounted rates to all La Trobe staff and students.

The courses are conducted by Premium Health which is La Trobe University’s provider for CPR and First Aid training. All Premium Health trainers have qualifications as nurses or paramedics. Their real-life experience means they not only teach the how of first aid but importantly why. Premium Health’s prime objective is to prepare La Trobe University students to deliver a critical, competent and a confident first aid response in the event of an illness or emergency.

Premium Health can arrange a custom session for a group of 10 or more.

Visit the Premium Health website for more information and to book your spot.