Student support

Student Administration

The Student Administration team can assist with admission, ID cards, student loans, cashier, enrolment, re-enrolment, examinations and graduation.

24/7 student help: ASK La Trobe FAQs

T: 1300 La Trobe (1300 528 7623)

Enquire online: Ask a question

Student Engagement and Employment Advisor

Student Engagement supports and contributes to the implementation of programs and services that enhance student engagement and improve the student experience. These include mentoring, leadership, community engagement, volunteering and transition to work programs on campus.

The Employment Advisor assists students with résumé and cover letter writing, addressing Key Selection Criteria, interview techniques and job hunting, as well as making appointments for students requiring career advice.

Susan Smith

02 6024 9696 or

Study Skills

Student Learning help with core academic skills including essay and report writing, preparation for oral presentation, and numeracy skills, workshops on request, and group sessions to develop skills such as speaking and writing. Individual consultations are available with a referral from your lecturer or student support staff.

Paul Brosche

02 6024 9722 or

Financial Assistance

Students can get information about financial assistance and student loans from Student Administration.


Counselling is free and provided to all enrolled students. Issues that could be discussed include, but not limited to, adjustment to living away from home, personal and relationship problems, health and mental health issues, conflict issues, grief and loss, study motivation, and stress management. You can get referral information for external specialist services and support letters when required.

Robyn Quinnell (Psychologist)

02 6024 9627 or

Indigenous Student Support

Our Indigenous Student Services Officer provides support and assistance to Aboriginal and Torres Strait Islander students through a range of services that cover financial, academic, cultural and personal needs. These include: the Indigenous Tutorial Assistance Scheme; options for scholarships and bursaries; linkages to community groups and services.

Dr Pettina Love

02 6024 9796 or

Equity and Diversity – Disability Support

The Equity and Diversity office is able to assist you if you have a disability, mental health issues, or ongoing medical conditions. They assess needs and provide supports to ensure that you are able to participate fully and to the best of your ability. Assistance may be available in areas such as: applications and exam arrangements; note-takers and interpreters; adaptive equipment and technology; alternative assessment and exam arrangements; accessible course materials and/or physical access. The Equity and Diversity Office promotes full and equal participation of all La Trobe students and to foster an environment free of discrimination and harassment.

Marita Quaglio

02 6024 9628 or

Accommodation Office

The Accommodation Coordinator provides support and information about a range of accommodation options available for La Trobe University students. They can also assist with queries in regard to maintaining accommodation, tenant rights and responsibilities and tenancy dispute reconciliation.

Melissa McFarlane

02 6024 9847 or


The chaplaincy offers spiritual support for those who practice a particular religion and hospitality to the whole University community. In conjunction with Albury Wodonga Regional FoodShare, the chaplaincy provides free food throughout semester that students can access from the Food Pantry located in the Hangar, as well as warm clothing during winter. They also provide information about local churches and other religious groups, will listen if you just need to talk, and produce the Food for Life Blog – helpful information about physical and spiritual food (including recipes). The service is confidential and can help you find the right person for what you need.

Rev Judy Redman

02 6024 9753 or

IT Support

La Trobe has a wide range of computer services and facilities to support students during their studies. Free email is provided to all students while they are enrolled, and there's online IT training to ensure our graduates have good computing skills. Many lectures are also captured into audio or audio/video streams that can be reviewed by students in their own time. Students can access orientation sessions in our computer labs.

Student Participation Office

We want to make sure that all of our students have a positive experience studying at Albury-Wodonga. Our Student Connection Project Co-ordinator is here to support and connect students, whatever their interests. By engaging in university life outside of the classroom, you gain life skills and experience valued by employers.

Rebecca Pegg, Student Connection Project Coordinator

04 08189057 or

Wodonga Student Association

The Wodonga Student Association provides academic advocacy for students having difficulties with their course. The WSA also organises social events and runs the Hangar with gym and recreational facilities.

Jo Mathey

02 6024 9709 or

International Student Support

International Student Services coordinates and implements a range of support for International students, including the provision of advice, referral and information related to student visas, travel, accommodation, and adjusting into the La Trobe community and Australian lifestyle.

Tanya Trebilcock

02 6024 9726 or