Resident FAQs for COVID-19

Who do I contact if I test positive for COVID-19?

If you receive a positive RAT or PCR test for COVID-19, you need to immediately contact:

  • Living at La Trobe Bundoora via phone on (03) 9479 1071
  • Living at La Trobe Bendigo/Regional via phone (03) 5444 7425

You will be advised to email Living at La Trobe on with photo proof of your positive test result. Living at La Trobe will send you information via email and will guide you on what the next steps will be.

Living at La Trobe will relocate you to another room for the duration of your isolation period.

Some questions that will be asked by our staff are:

  • Are you symptomatic? If so, what symptoms?
  • Are you fully vaccinated? Have you had your booster shot?
  • Have you been identified as a close contact?
  • What test did you have administered? RAT or PCR?
  • What date does your Isolation period start and end?

You will be required to complete La Trobe University’s COVID-19 Notification form and self-report your result to the Department of Health via their online form or by phoning the Coronavirus Hotline on 1800 675 398.

How will I know if I have been exposed to a positive case in accommodation?

If you have been identified as a person who has been exposed to a positive case of COVID-19, you will be contact by Living at La Trobe on what you need to do.

I am required to self-isolate because I tested positive or have been deemed a household or household-like contact, what will happen now?

Upon notifying Living at La Trobe, you will be relocated to another room for the duration of your isolation period. When entering isolation, you will be instructed to take any belongings that you may require including linen, pillows, toiletries, etc. If you require additional linen, portable heaters or fans, please do not hesitate to get in contact with Living at La Trobe to have this arranged.

Living at La Trobe will provide you with a starter pack of essential items until you are able to support yourself in your isolation room. You will need to organise your own meals and groceries, which will need be delivered to the Living at La Trobe Bundoora or Bendigo office so someone can assist you. For those students isolating in Bundoora, the catering company is currently unable to provide isolation meals.

Unfortunately, as the laundry facilities are located in a communal area, you will be unbale to access these facilities during your isolation period. You will be issued with laundry bags so you can place your laundry in a safe place until your isolation period ends.  

You will need to place any rubbish you may have in a sealed garbage bag, which will be provided, outside of your bedroom door and notify Living at La Trobe during the hours of 09:00am to 12:00pm Monday to Friday to have these collected.

It is advised that you will not be able to have visitors or guests (including other students) during your isolation period. If you have someone who would like to drop items off to your room, please ask them to coordinate with Living at La Trobe to have this arranged.

In the event of a fire evacuation emergency, you should evacuate your room wearing a face mask and present yourself to a staff member facilitating the evacuation and notify them that you are in isolation.

During your isolation period, you will be required to remain in your designated area and assigned room. Any communal areas that are not linked to your building will not be able to be accessed.

Living at La Trobe will coordinate wellbeing checks with La Trobe University’s Student Wellbeing team during your isolation period to ensure that you are comfortable. If you wish to contact the Student Wellbeing team directly, you can contact them on (03) 9479 2956 or

Do I still need to QR sign-in to my accommodation building?

You are still required into QR sign-in to all accommodation buildings within the Accommodation Precinct.