Credit points: 15

Subject outline

In this subject students will be provided with a strong foundation in the principles, methods and application of communication skills required in a variety of healthcare settings.  Students will be able to identify and differentiate between a range of counselling and communication skills, and will be able to successfully apply the appropriate skills to a number of simulated cases.  The subject will provide an introduction to communication requirements specific to healthcare, and it is expected that students will integrate these skills in the classroom and during concurrent and future industry placements.

SchoolLa Trobe Rural Health School

Credit points15

Subject Co-ordinatorSusan Furness

Available to Study Abroad StudentsYes

Subject year levelYear Level 3 - UG

Exchange StudentsYes

Subject particulars

Subject rules

Prerequisites Must be admitted in HBHSB and must have passed PHE1SDH and PHE1IDH OR must be admitted in one of the following course codes: HZPPNB, HZPPHB, HZHSOB, HZHPDB, HZHSSB, HBPHPB, RBAOE, RBANT, EBOEE, EBNRE, EVEDB and no other prerequisites apply. All other students require Subject Coordinator's approval


Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A


Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsThe critically reflective practitionerRecommendedThompson S and thompson,N (2008)PALGRAVE MACMILLAN: BASINGSTOKE, HANTS.
ReadingsTheory and practice of counselling and psychotherapyRecommendedCorey, G 20098TH EDN, THOMSON BROOKS/COLE, BELMONT, CA.

Graduate capabilities & intended learning outcomes

01. Identify a number of communication and counselling techniques and apply these to both simulated and actual scenarios relating to your discipline

Lectures, tutorials, role- plays, critical self reflection, group discussions

02. Assimilate information and communicate it clearly as appropriate for distinct population groups

Role-plays, case scenarios, video assessment, group discussions

03. Successfully negotiate crisis interventions using advanced verbal and non-verbal communication strategies

Role-plays, skills assessment, case scenarios, group discussions, video assessment

04. Competently employ an empathetic approach while conveying information of a life altering nature to both individuals and groups

Role-plays, skills assessment, video assessment, group work, critical self-reflection

05. Identify and discuss a range of barriers to successful communication, and formulate plans to overcome them in a variety of healthcare settings

Role-plays, video assessments, group work and discussions, critical self-reflection

Subject options

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Start date between: and    Key dates

Bendigo, 2018, Semester 1, Blended


Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorSusan Furness

Class requirements

Lecture Week: 10 - 22
One 1.0 hours lecture per week on any day including weekend during the day from week 10 to week 22 and delivered via online.
"One 1-hour lecture per week. Students should view the Lecture prior to attending the scheduled topic Tutorial."

Tutorial Week: 10 - 22
One 2.0 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
"One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other)."


Assessment elementComments% ILO*
Recording of challenging communications scenario (1500 words equivalent)40 01, 02, 03, 04, 05
Individual critical appraisal (750 words)30 05
Progressive journaling activity (1500 words)30 02, 04, 05