KNOWLEDGE MANAGEMENT SYSTEMS

BUS5KMS

2018

Credit points: 15

Subject outline

This subject develops your understanding of evolution of knowledge management and the various technologies that enable and facilitate the creation, storage and dissemination of organisational knowledge. High-level design of knowledge management driven technology-based initiatives like corporate knowledge directories, process documentation, datawarehouses, BI, process automation, workflow; and document management are discussed. Further, knowledge management system technologies including intranets and portals, knowledge management system life cycle, organisational cultural issues in knowledge management projects, knowledge management system deployment and evaluation are also covered. A study tour to explore various implementation of knowledge management in the real industry may be incorporated in this subject.

SchoolLa Trobe Business School

Credit points15

Subject Co-ordinatorPetrus Usmanij

Available to Study Abroad StudentsYes

Subject year levelYear Level 5 - Masters

Exchange StudentsYes

Subject particulars

Subject rules

Prerequisites BUS5BID and BUS5BIM

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsKnowledge Management in Theory and PracticeRecommendedDalkir, Kamiz, 2013MIT Press

Graduate capabilities & intended learning outcomes

01. Develop the knowledge and learning related to knowledge management (KM) foundations, cycle, and management of knowledge processes such as capture, codification, sharing, application and creation

Activities:
1. Discuss definition, concepts, history of knowledge management 2. Describe the key roles, responsibilities required for knowledge management applications, knowledge management life-cycle models, process of the KM lifecycle 3. Analyse challenges and benefits of each lifecycle phase, and how individual, group and organisational knowledge is captured, codified, shared, accessed, applied and reused as part of the lifecycle 4. Compare and contrast major knowledge management life-cycle models
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking)

02. Develop the skills and understanding of the role of organizational culture, knowledge management maturity models, communities of practice (CoP), and knowledge management tools

Activities:
1. Resolve key tenets of major knowledge management theoretical models implemented in organizations 2. Define and discuss the link of knowledge management frameworks to key KM concepts and the major phases of knowledge cycle 3. Describe complex adaptive systems model of KM and subjective and dynamic nature of content management 4. Explain major techniques used to extract tacit knowledge from subject experts 5. Discuss taxonomic approaches used in classifying captured knowledge, roles and responsibilities in knowledge capture and codification, key components of CoP and its lifecycle, tools and techniques in knowledge sharing, knowledge management architecture, and organizational learning 6. Define and discuss organizational culture, the business context, management of change.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking)

03. Develop the skills and understanding of the strategic management of knowledge, knowledge metrics, teams, and future challenges in the field

Activities:
1. Analyse major knowledge management objectives, key elements of KM strategy, different approaches to achieve balance between creativity and organizational structure, 2. Define different types of knowledge assets, advantages and drawbacks of knowledge management metrics, key KM skills, different roles in a KM team, and CKO 3. Discuss current and future challenges in the field of KM
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking)

Subject options

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Start date between: and    Key dates

Melbourne, 2018, Semester 1, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorPetrus Usmanij

Class requirements

Lecture Week: 10 - 22
One 2.0 hours lecture per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.

Tutorial Week: 11 - 22
One 1.0 hours tutorial per week on weekdays during the day from week 11 to week 22 and delivered via face-to-face.

Assessments

Assessment elementComments% ILO*
One Individual, 2,000-word assignment50 01, 02, 03
Weekly tutorial in-class workbroadly equivalent to 1,000-word20 01, 02, 03
Weekly tutorial online submission workbroadly equivalent to 1,000-word20 01, 02, 03
Weekly seminar participationbroadly equivalent to 500-word10 01, 02, 03