Emergencies

If there is risk of imminent harm to you or someone else, call Emergency Services on 000.

If you need to speak with someone urgently about yourself or someone else you are concerned about, please use one of the following numbers or websites.

After-hours Counselling

  • 1300 687 327 (5pm - 9am weekdays, 24 hours weekends, and public holidays).

Psychiatric Triage (or Crisis assessment and treatment teams)

Information, Assessment and Triage for direct and prompt response and assessment of individuals where there is a serious concern for welfare and safety of an individual available 24/7.

Campus

Service

Phone contact

Bundoora

Psychiatric Triage – North East

1300 859 789

Bendigo

Psychiatric Triage – Loddon Campaspe/Southern Mallee

1300 363 788

Shepparton

Psychiatric Triage – Goulburn & Southern

1300 369 005

Albury/Wodonga

Psychiatric Triage – North/Eastern Hume

1300 881 104

Mildura

Psychiatric Triage – Northern Mallee

1300 366 375

Suicide risk

  • Lifeline - 24/7 telephone counselling on 13 11 14, or chat online (7pm – 4am, 7 days).
  • Chat online
  • Suicide line - 24/7 telephone counselling on 1300 651 251.
  • Suicide Call Back Service - 24/7 telephone counselling on 1300 659 467, or register for 24/7 text-based online counselling
  • Kids Helpline - available if you are 25 years old or younger. 24/7 telephone counselling on 1800 55 1800 and email counselling and web chat.

Intimate partner and family violence

  • 1800 RESPECT - 24/7 telephone counselling, information and support on 1800 737 732, and 24/7 online counselling
  • Safe Steps: Family Violence Response Centre - 24/7 telephone counselling, information and support on 1800 015 188
  • Mensline Australia - support and information service for Australian men, 24/7 telephone counselling on 1300 78 99 78, or text, or video counselling.

Sexual assault

If you have been affected by violence and would like to talk with someone for support, call 1300 687 399.

  • 1800 RESPECT - 24/7 telephone counselling, information and support on 1800 737 732, and 24/7 online counselling
  • Victorian Centres Against Sexual Assault (CASA) - provide a crises response where sexual assault has occurred in the last two weeks. To contact the CASA closest to you call 1800 806 292.
  • Sexual Assault Crisis Line Victoria (SACL) - After-hours telephone crises counselling service on 1800 806 292 (5pm – 9am weekdays, weekends and public holidays).

LGBTIQ support

  • QLife - telephone and online counselling for LGBTIQ people, by LGBTIQ people. Call 1800 184 527 or online (3pm – 12am every day).