IT Help

Computer support

Support is provided for La Trobe owned computers only. Personal computers are the responsibility of the user though advice and information guides will be provided where available.

Mobile device support

Online self-help guides are available for configuring email, the La Trobe VPN client and wireless network access. Personal mobile devices are the responsibility of the user though advice and assistance may be provided if required.

Ask a question

ASK La Trobe is your 24/7 student help service where you will find answers to frequently asked questions (FAQs) about study and student life. You can search our FAQs at your convenience.

You can also call 1300 LATROBE (1300 52 87623).

Support is available between 9.00am and 5.00pm Monday to Friday with extended hours during busy periods e.g. semester start, exams.

There is no support available on public and University holidays.

Support locations

Melbourne

Bendigo

Note: All locations are closed on public and University holidays.