Wireless (eduroam) - BYOD setup

We have introduced certificate-based authentication (TLS) for BYOD devices, providing greater security and removing the need to manually reconnect your devices after resetting your password.

Please follow the set up process below to access the Eduroam network on your BOYD devices. If you are not able to access Eduroam on your devices or need further support please contact our Student IT Support team for further support.

How often does the certificate expire?

Unlike Username and Password authentication (PEAP) connections, certificates only need to be installed on the device once with it expiring 5 years after the connection date.

How many devices can I connect using certificate based authentication?

Each user is permitted up to 10 personal devices that they can register and connect to the LTU eduroam network.

What devices are supported?

Supported BYOD services

  • Windows and Apple desktop and notebook computers
  • Apple iOS devices (iPad and iPhone)
  • Android devices (tablets and smartphones)

Unsupported services and devices

  • Apple Airplay services, including gaming, screen mirroring, and streaming content from a local device
  • Google Home Devices
  • Remote channel control of a Chromecast via phone or tablet
  • Wireless printers
  • Wireless speakers
  • Nest Hub
  • Any device requiring mDNS (these are usually devices intended for home networks rather than an enterprise environment)

How does the setup process work?

  1. Navigate to the Wi-Fi landing page on your device.

  2. Authenticate your identity and download the certificate to your device.

    Note: The certificate can be downloaded to the device prior to client attending any Latrobe Site from their mobile network or other wireless connections.

  3. Connect to eduroam once the network is available (when you are on campus).

If you are prompted with "Location Permission Required"

Please note this is only used to set the wireless connection to automatically connect to the eduroam wireless network when in range. No personal location information or data is collected.

Setup - Microsoft Windows

  1. Connect your Windows device to your home personal network, hot spot or 4G/5G mobile network then navigate to https://wifi.latrobe.edu.au

  2. If you are a current La Trobe University staff or student select I am a LTU staff/student.

    You will be redirected to a new landing page.

    Note: If the detected version of Windows displayed does not match what is on your local device, click on the drop-down box beside select your device and select the correct version.

  3. Click JoinNow.

  4. When prompted, download the WiFi_La_Trobe_University_Wrapper.exe installer by clicking Save File.

  5. While your device is downloading the file, you will be presented with a notice advising that the file is being downloaded. Once the file has finished downloading, click the downloads tab in your browser and run the saved file.

  6. The W2 application will launch, click Next to continue the setup.

  7. Login to the LTU Single Sign-On page using your La Trobe username and password.

    Your username must include the @ltu.edu.au (staff) or @students.ltu.edu.au (students) e.g. JBloggs@ltu.edu.au

  8. Once you have successfully logged in and the certificate has been installed, you will be prompted with a Configuration succeeded window.

    When attending any La Trobe campus you will be able to select eduroam from the available wireless networks and it will connect.

Setup - Apple macOS

  1. Connect your Windows device to your home personal network, hot spot or 4G/5G mobile network then navigate to https://wifi.latrobe.edu.au

  2. If you are a current La Trobe University staff or student select I am a LTU staff/student.

  3. You will be redirected to a new landing page to provision your Apple Device. Click JoinNow to download the SecureW2 JoinNow application.

    Note: If uou find that the detected version of macOS displayed does not match the version installed on your Mac, click the drop-down box beside select your device and select the correct version.

  4. Double-click the downloaded file: WiFi_La_Trobe_University_Wrapper.dmg

  5. Double-click on the secure W2 WiFi_La_Trobe_University_Wrapper application to launch it.

  6. Click Open.

  7. When the application launches, click Next.

  8. Login to the LTU Single Sign-On page using your La Trobe username and password.

    Your username must include the @ltu.edu.au (staff) or @students.ltu.edu.au (students) e.g. JBloggs@ltu.edu.au

  9. Once you have authenticated, you will be redirected back to the application. Enter your personal username and password for logging into your Mac to allow the application to make changes (this is not your La Trobe username and password).

  10. Enter your Keychain password (in most cases this will be the same as your Mac login password).

  11. Click Done to complete the setup.

Setup - Google Chromebook

Please note before attempting to connect your Chromebook to Eduroam there are known issues with Chromebooks. Please attempt the steps below however this may not connect to our Eduroam network. Unfortunuately this is just an known error with Chromebooks.

  1. Go to Eduroam link: https://www.latrobe.edu.au/students/support/it/connecting/eduroam
  2. Select Google Android as the option (This is due to the operating system being Google)
  3. Navigate to the link provided in the set up process: https://wifi.latrobe.edu.au/
  4. This should identify the device with a Google Chrome symbol as the system
  5. Follow the prompts for set up which will include adding the SecureW2 Join Now as a Google Chrome extension
  6. Go back to wifi page and select log in
  7. Student will log in with their details
  8. This will prompt the system to open another tab where you are able to upload the SecureW2 .onc file
  9. Scroll to the bottom of the page that has opened. It will have a ONC file upload option
  10. Select upload - .onc file should be in downloads
  11. Upload the file
  12. Now select eduroam in network on device
  13. This may open the wifi details page, just select connect without changing any details.
  14. This should allow the device to connect to Eduroam (note this may take a minute to connect)

Setup - Google Android

  1. Open the Google Play Store and search for SecureW2 JoinNow and install the app.

  2. Navigate to https://wifi.latrobe.edu.au and select I am a LTU staff/student.

  3. Tap JoinNow.

  4. The application will ask for Location Permission to enable your device to automatically connect when you are within a detected range of the La Trobe eduroam wireless network. (Please see dot point 5 under 1.1 regarding permission being requested and its use).

    If you select No: You will need to manually tell your device to connect to the eduroam network via your wireless settings each time you attend any La Trobe Campus.

  5. Log-in to the Single-Sign-On page using your La Trobe username and password.

  6. Tap Continue to complete the enrollmet process.

  7. Tap Next.

  8. Tap Done.

  9. When on a La Trobe campus, you can open the SecureW2 JoinNow application to verify that you are connected to eduroam.

Setup - Apple iOS (iPhone, iPad)

  1. Connect your Apple IOS device to your home personal network, hot spot or 4G/5G mobile network.

  2. Navigate to https://wifi.latrobe.edu.au and tap I am a LTU staff/student.

  3. You will be redirected to a new landing page to provision your device. Tap Sign In.

    Note: If you arrive at this page and you find that the detected device does not match your local device, tap the Select your device drop-down menu to select the correct device.

  4. Sign-in to the Single-Sign-On page using your La Trobe username and password.

  5. Tap JoinNow.

  6. Once authenticated, tap Allow to download the La Trobe University configuration profile.

  7. Once the profile has been downloaded, tap Close.

  8. Open Settings on your device and tap Profile Downloaded.

  9. Tap the profile La Trobe University eduroam_TLS MobileConfig then tap Install.

  10. If you have a passcode setup on your device enter it now.

  11. Tap Install to verify that you wish to install the certificate on your device.

  12. Tap Install to verify that you wish to install the wireless profile on your device.

  13. Tap Done. The profile has now been installed.

  14. When on a La Trobe University campus go to Settings > Wi-Fi and select eduroam to connect using the provisioned certificate.