Password guidelines

Your password:

  • Must be at least 8 characters long.
  • Must not contain 3 or more consecutive letters from the start of your first given name, other given names, or family name - For example, if your name is “John Paul Smith” you cannot use “joh” or “pau” or “smi” in your password.

A strong password:

  • Has a minimum of 15 characters.
  • Has upper case letters (A, B, C, D, E ...)
  • Has lower case letters (a, b, c, d, e ...)
  • Has numbers (1, 2, 3, 4, ...)
  • Has non alpha-numeric (!, @, #, $ ...)
  • Is not a keyboard pattern (qwerty, asdfghjkl ...)
  • Is not like your previous passwords.
  • Is not your name or like your name.
  • Is not your username or like your username.
  • Is not your friend's name.
  • Is not a family member's name.
  • Is not a dictionary word.
  • Is not a dictionary word.

Read more about staying safe and secure online.