Internet of Things (IOT)

Many devices such as gaming consoles and Smart TV's are incompatible with the eduroam wireless network.

If you are living on campus and your Gaming Console or Smart TV is incompatible with eduroam, you can request your device be granted access to the IOT wireless network.

1. Locate the MAC address of your device

Every internet-enabled device has a unique "MAC Address". You can typically retrieve this by looking in your device settings. How-to guides for your specific device can be found online using a search engine of your choice. An example MAC Address  looks like this: 00:0A:C9:14:C8:29

2. Submit a request for your device to be added to the "LTU-IOT" whitelist

Please submit a request using the ASK a question form on the ASK La Trobe website. Select IT Support as the question type and enter your personal details. In the question field, include the following information:

  • Campus
  • Building / Room #
  • Device Type e.g. PS4
  • Device MAC Address e.g. 00:0A:C9:14:C8:29

After you submit the request, you will be contact by Student IT Support via email with confirmation that your device has been added along with instructions on how to connect.

ICT cannot guarantee that all devices will be able to connect to the IOT network. ICT will ensure that the IOT network is available - but cannot guarantee the compatibility of the end devices.