eduroam
eduroam is a global co-operative that allows university staff and students who are visiting educational and research institutions to gain access to that institution's wireless network using their home university login.
Using eduroam
All La Trobe staff and students can use the eduroam network at any participating institution. When visiting participating institutions, La Trobe University students can connect to the eduroam network using their La Trobe username@students.ltu.edu.au and password. Staff can connect to the eduroam network using their La Trobe username@ltu.edu.au and password. Please note, this is not your email address.
Visitors to the University from participating institutions can access the eduroam network using the login credentials from their home institution.
Note: Staff and students are advised to test their eduroam connection at La Trobe prior to visiting external institutions.
Availabililty
eduroam is available at the following La Trobe campuses in the same locations that wireless connectivity is available:
- Melbourne campus [PDF 106KB]
- Bendigo campus [PDF 115KB]
- Albury-Wodonga campus [PDF 74KB]
- Mildura campus [PDF 86KB]
- Shepparton campus, Fryers St building
- City campus, Franklin St building
eduroam is also available at over 500 sites worldwide, throughout 30 countries including Australia, New Zealand, Canada, China, Europe, Hong Kong, Japan, Taiwan and the UK.
This list of participating institutions indicates which Australian institutions provide support for eduroam.
Connecting
Laptops managed by ICT will automatically have eduroam configured when connected to the La Trobe network. Connect to eduroam using your La Trobe username@ltu.edu.au and password.
Configuring eduroam for La Trobe staff and students
Automatic configuration
Manual configuration guides
If you are experiencing problems connecting please consult the help guide.
Visitors to La Trobe should consult with their home institution for configuration instructions.
Available resources
Access to the eduroam network is free of charge.
Visitors to La Trobe University will be able to access internal and external websites and run their Virtual Private Network (VPN) client back to their home institution.
La Trobe students and staff should consult the eduroam website at the institution they are visiting for information on available resources. Staff will need to install the VPN client to access certain services on the La Trobe network.
Conditions of use
The use of eduroam is governed by the Australian Eduroam Policy [PDF 106KB]. All users must also comply with the La Trobe University Use of Computer Facilities Statute 2009 [PDF 51KB] when using this service. Note that eduroam is only available to users over 18 years of age or those users that have acquired parental consent to use the 'non-filtered' Internet access.
Support
La Trobe University Students
Melbourne
T: 1300 786 535 (toll free)
T: 03 9479 3694
W: Request assistance
Bendigo
T: 03 5444 7888
W: Request assistance
La Trobe University Staff
ICT Service Desk
T: 03 9479 1500
F: 03 9479 1663
E: ict.servicedesk@latrobe.edu.au
My ICT: https://intranet.latrobe.edu.au/myict/
Visitors
It is the responsibility of your home institution to provide you with support whilst accessing eduroam at another participating institution.
For information on coverage and resources available on the La Trobe eduroam network please contact the ICT Service Desk on 03 9479 1500.
