Refunds and remissions of debt
Refunds
If you withdraw from a subject before the subject census date you may apply to have any fees you have paid refunded to you.
Remissions of debt
If you are a domestic Commonwealth Supported HECS-HELP or FEE-HELP student, you may be eligible to apply for a remission of debt because of special circumstances if you:
- withdraw after the subject census date
- were unable to finish or withdraw from a course.
Application for Remission of Debt (PDF 423KB).
Special circumstances
Special circumstances are medical, personal, family, employment or course related issues. You will need documents to prove your circumstances.
Special circumstances are not:
- lack of knowledge of HECS-HELP, FEE-HELP or university procedures and rules
- being unable to repay a HELP debt.
Policy and procedures
- Remission of Debt and Recrediting of SLE Policy (PDF 45KB)
- Remission of Debt and Recrediting of SLE Procedure (PDF 65KB)
Contact Fees and HECS Office
Melbourne (Bundoora & City) Student Administration
Student Hub
Level 1, Thomas Cherry Building
La Trobe University
Victoria 3086
Australia
- T: (+61 3) 9479 2005
- F: (+61 3) 9479 1994
- E: studentcentre@latrobe.edu.au
Opening hours
8.45am – 5.00pm (Monday, Tuesday, Thursday and Friday)
8.45am – 4.00pm (Wednesday)


