Refunds and remissions of debt

Refunds

If you withdraw from a subject before the subject census date you may apply to have any fees you have paid refunded to you.

Application for Refund

Remissions of debt

If you are a domestic Commonwealth Supported HECS-HELP or FEE-HELP student, you may be eligible to apply for a remission of debt because of special circumstances if you:

  • withdraw after the subject census date
  • were unable to finish or withdraw from a course.

Application for Remission of Debt (PDF 423KB).

Special circumstances

Special circumstances are medical, personal, family, employment or course related issues. You will need documents to prove your circumstances.

Special circumstances are not:

  • lack of knowledge of HECS-HELP, FEE-HELP or university procedures and rules
  • being unable to repay a HELP debt.

Policy and procedures

For alternate options of viewing, reading or obtaining the above information, documents and forms, please contact the Student Financial Services Office.

Contact Student Financial Services Office

Melbourne (Bundoora & City) Student Administration

Student Hub

Level 1, Thomas Cherry Building

La Trobe University

Victoria 3086

Australia

 

Opening hours

8.45am – 5.00pm (Monday, Tuesday, Thursday and Friday)
8.45am – 4.00pm (Wednesday)