Frequently asked questions

1. Where can I get an assignment cover sheet/statement of authorship?

Download the following form to be uses as a cover sheet/statement of authorship.

2. What are Student Services office hours?

The Student Services office is open:  

Monday, Tuesday, Thurday, Friday
9:00am to 4:30pm
           
Wednesday
10:30am to 4:30pm

3. How do I apply for special consideration?

Please view the special consideration policy for further information.

4. My exams clash. What can I do? 

If a candidate has two examinations scheduled for the same examination session, they must contact their Student Administration Centre at least three weeks prior to the commencement of the examination period and complete a request for Alternative Examination Arrangements. Please note: having two exams scheduled at different times on the same day is not considered grounds for Alternative Examination Arrangements. For more information on examinations, please refer to the La Trobe University Examinations webpage.     

5. Can I overload in my next semester?

Students with a strong academic background may be permitted to take a fifth subject in a semester. Permission must be sought from the staff in the Student Services Office. Students are not permitted to overload in their first year of study.

6. Who is my lecturer?

Subject Coordinator details, including email addresses, are available in the Subject Database

7. How can I contact my tutor?

Students should approach their lecturer for all information regarding tutors. Student Services staff do not have contact details for tutors.    

8. How do I apply for an extension on my essay?

Students should make arrangements directly with their lecturer if seeking an extension.            

9. How can I get information about graduation?    

Students will receive information regarding their graduation in the mail. For this reason it is vital to keep the university informed of your current postal address details. For dates of graduation ceremonies, please check the La Trobe graduation web site.        

10. Where can I get careers advice?

The University has a course and careers service, where students have access to resources like job-seeking workshops and employment databases. Further information is available from the La Trobe careers website.

11. Where do I hand in my assignment?

Students will usually be required to submit their assignments to the relevant assignment box located on the second or first level of the Donald Whitehead Building. Late assignments should be placed in the Late Assignment Box, which is cleared daily. Student Services staff do not accept assignments on behalf of lecturers.       

12. What is the mailing address for the Student Services Office at Bundoora?

Faculty of Business, Economics and Law Student Services La Trobe University Victoria 3086 AUSTRALIA

13. Where can I get information about my fees?

If you are a local student, please refer to the La Trobe Academic Services website. International students can find out fee information from the La Trobe International website.            

14. Where can I get my Academic Transcript?

Students can apply for their Academic Transcripts (official results) from the Student Centre in David Myers Building. For further information, please see the La Trobe Academic Services website.
                 

15. Help! I am struggling with my studies and I think I am going to fail. What should I do?

Don’t wait – Seek help! Please talk to someone as soon as you are aware of a problem. Here are some of the support services available for students:  

Student Services 

The Student Services Team can assist with all your general course enquiries and advice, enrolments, re-enrolments, variations, transfers and other administrative matters.

Contact:   

Student Services Office Level 2 Donald Whitehead Building Telephone: +61 3 9479 1667 Email: FBEL@latrobe.edu.au

International Student Support  

During your time in Australia you may wish to consult support staff on a wide range of personal, cultural or financial issues. La Trobe International (LTI) is your first point of contact if you have a query but don't know who can help you.  LTI’s International Student Support team aims to provide accessible and effective support to international students and their families at all stages of the student lifecycle - before you depart your home country, when you arrive, during your studies in Australia, and your return home.

Contact:  

Level 2 Peribolos East Building Telephone: +61 3 9479 1199 Email: studentsupport@latrobe.edu.au Internet: www.latrobe.edu.au/international       

Language and Academic Skills (LASU)

The Language and Academic Skills Unit (LASU) in the Faculty of Business, Economics and Law assists undergraduate and postgraduate students to present university-standard work. Discussion prior to writing and during the writing process makes writing much easier. It can help to reduce frustration and loss of precious time used for rewriting. LASU offers individual tuition sessions for help with:          

  • analysing the task  
  • planning your research    
  • efficient reading
  • notetaking
  • group work
  • reading legislation and case law
  • developing an argument   
  • plagiarism
  • referencing 
  • writing essays
  • writing reports    
  • writing problem-based answers  
  • preparation for oral presentations
  • exam preparation 
  • sentence structures
  • paragraph development
  • grammar      
  • expression     
  • group seminars offered throughout semester

LASU Assistance with Business related subjects    

Contact:

Alan Holmes Room 230, Donald Whitehead Building Telephone: +61 3 9479 2675 Email: a.holmes@latrobe.edu.au

Language and Academic Skills Unit (English as a Second Language:) Individual consultations

  • Help with your language and study skills.
  • Consultations times are usually 30 minutes.
  • Book a time to see an adviser.
  • Email: lasesl@latrobe.edu.au
  • Phone: +61 3 9479 2788.
  • Your essay/assignment doesn't have to be completed, but you should have read over it.      
  • We do not proof read your work. We advise you on what are your common errors and teach you how to correct these.

Drop-in sessions   

  • During semester from Monday - Friday between 1 - 2 pm
  • In the Independent Learning Centre (ILC) - Room 417, Humanities 3
  • You can see an adviser for up to 10 minutes

You can drop in and see us at this time for the following reasons: 

  • introduce yourself and register for LAS (ESL)
  • ask a quick question about your work
  • follow up on your individual consultation.    

Workshops         

  • Offer a range of topics
  • Are held during semester
  • Are two hours in duration
  • Are held on Fridays 
  • No need to book
  • All students are welcome 
  • For details see the Workshop program for the current semester.

Contact:     
Language and Academic Skills Advisors

Dr Jeannie Daniels
La Trobe Business School
T: +61 3 9479   3755
E: j.daniels@latrobe.edu.au

Ms Linda Wannan-Edgar
School of Economics
T: +61 3 9479 2710
E: l.wannan-edgar@latrobe.edu.au

Ms Suzanne Fegan
La Trobe Law School
T: +61 3 9479 1168
E: s.fegan@latrobe.edu.au

Mr Craig Taylor
La Trobe Business School
T: +61 3 9479   5289
E: craig.taylor@latrobe.edu.au          

Helpdesk

A drop-in service, beginning in week 2 of semester, which offers extra tutoring in many core subjects, and may include:       

  • Accounting for Management Decisions,
  • Introduction to Quantitative Analysis
  • Management Information Systems
  • Introductory Financial Accounting,
  • Introductory Statistics for Business.
  • Investment and Portfolio Management 
  • Statistics for Business

Please refer to the Student Services Office for a Timetable. Counselling Counselling is a process of talking and listening which may help to creatively resolve problems. The kinds of issues which students frequently discuss with us are:   

  • concerns about course or study-related issues (concentration, motivation, academic expectations, writing, and sitting exams are just a few examples    
  • difficulties in relationships with significant others (family, partners, friends)   
  • questions of identity, self-esteem and confidence          
  • feelings of depression, anxiety and fear         
  • loss or trauma          
  • stress or conflict at home, work or University          
  • coping with disabilities or health problems     

Contact:

Counselling Service Level 2, Peribolos East Building Tel: +61 3 9479 2956 Email: counselling@latrobe.edu.au Internet: www.latrobe.edu.au/counselling/
             

Equality and Diversity Centre

The Equality and Diversity Centre at La Trobe provide information, support, and resources to students and staff with disabilities or additional needs. The Disability Adviser's role is to ensure that students and staff with additional needs can study and work free from any discrimination or harassment and are able to participate fully and equally in all aspects of campus life, from academic to social. Students who periodically require assistance from the DLO, for example, to make alternative exam arrangements, as well as students who require regular assistance are welcome to make an appointment, either by phone, email or in person. The DLO is also available to provide information and referral to services that deal with time-management, work planning and related issues, and the stresses of student life. In addition, the DLO's office contains a number of resources, study guides and literature for and about people with disabilities or ongoing medical conditions, which students may access.

Contact:      

Equality and Diversity Centre Level 1 Peribolos East Building Telephone: +61 3 9479 2900 - TTY: 9479 2309 Email: equality@latrobe.edu.au