Request student letters

Letters ordered in December 2017 will be made available in early January 2018 as per the 15 university working day processing time.  We encourage you to order your letters as soon as possible to avoid disappointment.

If you require written notification or confirmation of details regarding your current or past studies at La Trobe University that is not available via your official academic transcript, you can request an official letter.

Please note you are able to view and generate your Statement of Account which displays your assessed fees for the academic year in StudentOnLine at any time. You can also generate your unofficial academic record in StudentOnLine.

How to order

You can order your official letter online. Your order will be processed within 15 University working days, this does not guarantee it will be delivered in 15 University working days. You will not receive your letter if you owe money to the University.

Enrolment confirmation

If you need a letter to confirm:

  • your enrolment status (full time, part time) in your course
  • your commencement date
  • your semester dates for the current academic year, and confirmation of the University holiday period (you must be enrolled for the entire 2018 academic year)
  • your tuition fees for the current academic year when you will complete your course (fees for 2018 will be available by mid-January 2018. We cannot provide this information until then.)

Complete your application via our online payment portal.

Order TWIMC enrolment confirmation letter

Course completion

If you need a letter to confirm:

  • completion status for permanent residency applications
  • your completion or graduation details
  • Australian Computer Society (ACS) accreditation (for more information please view our FAQ)

Complete your application via our online payment portal.

Order your TWIMC course completion letter

Delivery methods and collection time

Select your delivery method at the top of the order page. If you don't choose a method your document will be emailed to you.

Note that current students will be contacted via their La Trobe student email address. Personal email addresses will only be used for former students.

Higher Degree by Research (HDR) students

If you are a Higher Degree by Research (HDR) student and require a letter confirming your HDR course enrolment complete your application via our online payment portal.

Order your TWIMC Enrolment Confirmation (Graduate Research)


The charge for an official student letter is $36.00.