Frequently Asked Questions
Communication
- Does Moodle have an inbuilt mail system?
- What is a students’ default e-mail address?
- Can I forward LMS email to my hotmail/yahoo/gmail/other email account?
- Does the spell check default to Australian English?
- I don't want to receive the daily emails from the LMS. How do I stop them?
- Why am I not getting any e-mails and others are?
- How do I use the LMS (Moodle) communication tools?
Does Moodle have an inbuilt mail system?
Blackboard/CE 6 had inbuilt mail but this function has been replaced in the new LMS with an instant messaging (IM) system. If you’re not logged in to LMS when an IM is sent, the message will be forwarded to your nominated email address. A reply to an IM will be sent to the nominated email address of the original sender of the IM.
What is a students’ default e-mail address?
The student email address used by the LMS will be the University-provided student email address. If you prefer to receive LMS email at a different email address, you should set your University email account to forward all University email to your preferred email address. Advice on how to do this can be found in the following FAQ, Can I forward LMS email to my hotmail/yahoo/gmail/other email account?
Can I forward LMS email to my hotmail/yahoo/gmail/other email account?
Yes, you may redirect all University email to a preferred email account. You will need to be using Internet Explorer on a PC to do this. Instructions are available.
Does the spell check default to Australian English?
It currently defaults to ‘English’. There is no option for ‘Australian English’.
I don't want to receive the daily emails from the LMS. How do I stop them?
The LMS (Moodle) is set up to send out one email per day with a digest of discussion forums you are subscribed to. For Announcement forums, you can't change the subscription, but for other forums you usually can. Look for the '(Un)subscribe me from this forum' link in the top right hand corner of the forum.
Alternatively, you can change some settings in your profile. Click on your name in the top right hand corner of the screen, and have a look at the email settings. You can change the digest type, or completely disable your email for LMS (Moodle) purposes.
However you should not disable your email as it is used for important communications from your lecturers.
Why am I not getting any e-mails and others are?
Email communication from the LMS uses your University-provided email address. Are you checking the right email address? Another possibility is that email is disabled in your profile. It could also be that you are not subscribed to the forums that are generating emails.
How do I use the LMS (Moodle) communication tools?
- Working with Forums Student Quick Guide [PDF 257 KB]
- Chat Student Quick Guide [PDF 84 KB]
- Messaging Student Quick Guide [PDF 331 KB]
For most subjects, the communications tools used within Moodle are Forums (including Announcements) and Chat. These guides below will get you started with each of these tools. Other communication tools found on the Student Help Guides page include: journals, instant messaging, wikis, blogs, tagging.