Global Utilities

La Trobe University
Student help - Collaborate

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When a Collaborate session has been setup, you will receive an email with a web link from your lecturer that you will use to access the session. Once you have clicked on these links you will be asked to allow a download, run an application and select your internet connection speed.

  1. Allow a download
    Your browser will more than likely attempt to block a file download necessary for Collaborate to start. On Internet Explorer a bar will appear at the top of your browser window that looks like this;
    Allow download
    Click on the bar and choose 'Download file'.
  2. Run the application
    Next, a dialog box will appear asking you if you want to allow the application from Blackboard Collaborate to run;
    Run the application
    Click 'Run'.
  3. Internet connection speed
    Finally, you will be asked to select your internet connection speed;
    Internet connection speed
    Choose the appropriate option and click 'OK'.

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